Browsing INFANT Research Centre by Author "Adam, Frédéric"
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- ItemExploring the nuances of 'Wickedness' in information systems development(University of Hawai'i at Manoa, 2018-01) McCarthy, Stephen; O'Raghallaigh, Paidi; Fitzgerald, Ciara; Adam, Frédéric; Science Foundation IrelandInformation Systems Development (ISD) practice is an inherently challenging undertaking, as exemplified by the high rate of ISD project failures. The scale of the challenge is often heightened in distributed environments where ISD practitioners can face considerable complexity, uncertainty, and contention. The concept of -˜wickedness’ epitomizes such challenges. However, ISD literature has yet to fully explore the nuances of wickedness found in ISD practices within distributed environments. To address this gap, we use a theoretical framework to analyze case study findings from an interdisciplinary connected health project. In particular, we break open the social aspects of wickedness and explore their impact on shared understanding and shared commitment in ISD projects. The paper highlights the implications that these nuances have for group decision-making in distributed ISD project teams.
- ItemA framework for designing digital health interventions(Midwest Association for Information Systems (MWAIS), 2017-07) O'Raghallaigh, Paidi; Adam, Frédéric; Science Foundation IrelandThe only sustainable way to provide more effective healthcare and at the same time to reduce soaring healthcare costs is by keeping people healthier. Digitally Based Change Interventions (DBCI) are interventions that utilise digital technologies to promote and maintain health and wellbeing through monitoring, managing and preventing personal health problems. DBCIs are typically automated, interactive, and personalized ‘just-in-time’ adaptive interventions (JITAIs) that provide real time support to individuals especially during moments when they have the greatest opportunity to engage in a healthier behaviour (or are most vulnerable to engaging in a negative behaviour). To date, the potential of DBCIs has scarcely been realized, partly because of difficulties in generating an accumulating knowledge base for guiding their design. As a result, most designers do not use theory as a basis for developing new interventions or for analysing why some interventions fail and others succeed. In this paper, we bring together insights from a number of theories in order to bridge this gap and to produce a “theory-based” framework for assisting with their design. In turn, we demonstrate the power of this framework by using it to review the design of a digital programme previously described in a well cited paper.
- ItemAn integrated patient journey mapping tool for embedding quality in healthcare service reform(Taylor & Francis, 2016-06-16) McCarthy, Stephen; O'Raghallaigh, Paidi; Woodworth, Simon; Lim, Yoke Lin; Kenny, Louise C.; Adam, Frédéric; Science Foundation IrelandThe healthcare sector is a highly regulated environment that is subject to numerous constraints. Standards around medical protocol, medical device certification, and data protection ensure that the wellbeing and privacy of patients is protected during all encounters with the healthcare system. However, a gap has opened up between the need to meet these constraints, improve performance, and also deliver good patient experience. For example, the medical protocol for hypertension during pregnancy establishes a set of clinically validated treatment guidelines, but does not consider the unique nature of patient experience. We assert that design research principles can be used to create visual tools that pay homage to these constraints and performance improvement goals without compromising patient experience. In this paper, we describe such a tool that has been developed during a healthcare project using a human-centred design research approach. The integrated tool for patient journey mapping addresses the shortcomings of existing methodologies by supporting multidisciplinary practitioners in designing healthcare solutions that meet the demands of existing constraints, performance improvement, and patient experience. In addition, we document how patient journey maps were used on the project to facilitate collaboration among a team of multidisciplinary stakeholders.
- ItemShared and fragmented understandings in interorganizational IT project teams: An interpretive case study(Elsevier, 2021-08-05) McCarthy, Stephen; O'Raghallaigh, Paidi; Fitzgerald, Ciara; Adam, FrédéricShared understanding is essential in interorganizational projects to integrate the divergent knowledge of individual team members and support collaborative knowledge building. This can nevertheless be a challenging undertaking in interorganizational projects as team members must continuously negotiate differences in their organizational and professional backgrounds during project work. In this paper, we explore how interorganizational IT project teams deal with sources of ‘fragmentation’ in their understanding, explicating the theoretical and practical implications that these have for project management. Our study is needed to explore the increasingly complex and emergent nature of interorganizational project management today where neither goals nor the means of attainment are known with precision at a project's launch. We analyze interpretive case study findings from an 8-month IT project involving diverse organizations from industry, academia, and healthcare. Based on our findings, we develop a framework which highlights the relationship between three sources of fragmentation of understanding (interpersonal, technical, and contextual) across key project activities. We contribute towards project management literature by revealing how these sources of fragmentation might be overcome through framing project activities (the problem, method, and solution formulation) differently. While fragmentation may characterize any, or all, of these key activities, it is not without remedy.
- ItemSocial complexity and team cohesion in multiparty information systems development projects(Taylor & Francis, 2018-04-24) McCarthy, Stephen; O'Raghallaigh, Paidi; Fitzgerald, Ciara; Adam, FrédéricDespite the proliferation of Critical Success Factors (CSFs) for Information Systems Development (ISD), the rate of ISD project failure continues to remain exorbitantly high. In particular, social complexity is increasingly seen as an innate feature of multiparty ISD projects which make them less amenable to being ‘tamed’. However, an understanding of the intricacies of social complexity and how it impacts team cohesion in multiparty projects remains nascent. In this paper we offer findings from the case study of a funded academia-industry collaboration to investigate the elusive phenomenon of social complexity. A theoretical framework is developed to reveal the factors which contribute to social complexity and its impact on team cohesion in multiparty ISD projects. The findings derived from the application of this lens reveal the numerous challenges to team cohesion that arose from the interplay between macro- and micro-level factors. Theoretical and practical implications from the paper are also outlined.
- ItemSociomateriality: an object inspired proposal for IS scholars(AIS Electronic Library (AISeL), 2017-06) O'Raghallaigh, Paidi; McCarthy, Stephen; Adam, Frédéric; Science Foundation IrelandThe ideas presented in this paper have emerged from our curiosity about how technological objects might be leveraged as more than mere evidence in IS research. As constructions of a particular time and place, objects can tell us a great deal about the people, organisations and cultures that produced and used them. Objects reflect the values, beliefs and activities of those people, organisations, and cultures. But many IS scholars following a sociomaterial agenda continue to see objects as no more than background facts that play a supporting role in our research. There is little guidance in the IS literature on how objects might participate more directly and fully in our research and how we as scholars should engage with them. In this paper, we present an object-inspired perspective largely drawn from the material culture literature where we engage with objects as the units of observation. We discuss what this might contribute to IS theory-building and what opportunities it might create for new types of object-centred and -driven theories. We describe a framework for undertaking this object-inspired research. In so doing, we are challenged to think about the ontological commitments of our approach and how this differs from dominant forms of sociomateriality.
- ItemA typology for organizational ICT practice(University of Hawai'i at Manoa, 2017-01) McCarthy, Stephen; O'Raghallaigh, Paidi; Fitzgerald, Ciara; Adam, Frédéric; Science Foundation IrelandThis paper sets out a typology for organizational ICT practice in order to derive a more holistic perspective of sociomateriality and its constituent elements (i.e. humans, objects, and practice). Seminal literature by Parsons and Bourdieu is combined with sociomateriality literature in order to offer insights into the factors that need to be investigated when conducting research into organizational ICT practice. The outlined typology is evaluated through an empirical case study of a connected health ICT project to show how the dimensions of the typology come together and contribute to a better understanding.