Business Information Systems - Conference Items

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A framework analysis of the open source software development paradigm
(Association for Information Systems (AIS), 2000-12) Feller, Joseph; Fitzgerald, Brian
Open Source Software (OSS) has become the subject of much commercial interest of late. Certainly, OSS seems to hold much promise in addressing the core issues of the software crisis, namely that of software taking too long to develop, exceeding its budget, and not working very well. Indeed, there have been several examples of significant OSS success stories—the Linux operating system, the Apache web server, the BIND domain name resolution utility, to name but a few. However, little by way of rigorous academic research on OSS has been conducted to date. In this study, a framework was derived from two previous frameworks which have been very influential in the IS field, namely that of Zachman’s IS architecture (ISA) and Checkland’s CATWOE framework from Soft Systems Methodology (SSM). The resulting framework is used to analyze the OSS approach in detail. The potential future of OSS research is also discussed.
Is open source revolutionising the software industry?
(Association for Information Systems (AIS), 2003-06) Feller, Joseph; Fitzgerald, Brian
The need for rigorous academic investigation into open source software (OSS) is pronounced. If the media hype surrounding the topic since 1998 has a kernel of truth, then OSS promises to revolutionise the ways in which organizations build, sell, buy, use and exploit software systems. Needless to say, that’s a big “if”. This panel, which takes the form of a debate, will provide audience members with an up-to-date understanding of OSS built upon the emerging research literature, and detailed arguments both for and against the assertion that open source is revolutionising the software industry.
Collaboration, conflict and control: the 4th Workshop on open source software engineering
(Association for Computing Machinery (ACM), 2004-05) Feller, Joseph; Fitzgerald, Brian; Hissam, Scott; Lakhani, Karim
Building on the success of the first three workshops in the series, which were held at ICSE 2001 (Toronto), ICSE 2002 (Orlando) and ICSE 2003 (Portland), the 4h Workshop on Open Source Software Engineering, ("Collaboration, Conflict and Control") brings together researchers and practitioners for the purpose of discussing the platforms and tools, techniques and processes, and the organizational structures that are used to support and sustain communication, collaboration and conflict resolution within and between open source software communities.
Open source application spaces: 5th workshop on Open Source Software Engineering
(Association for Computing Machinery (ACM), 2005-12) Feller, Joseph; Fitzgerald, Brian; Hissam, Scott; Lakhani, Karim; Scacchi, Walt
Building on the success of the first four workshops in the series, which were held at ICSE 2001 (Toronto), ICSE 2002 (Orlando), ICSE 2003 (Portland) and ICSE 2004 (Edinburgh), the 5th Workshop on Open Source Software Engineering, ("Open Source Application Spaces") brought together researchers and practitioners for the purpose of building a roadmap of the ways in which various computing application spaces have been impacted by open source software and also by open source development methods, tools and organizational structures.
Panel: 12 (not so) easy pieces: grand challenges for open source software
(Association for Information Systems (AIS), 2006-06) Feller, Joseph; Finnegan, Patrick; Lindell, Bjorn; Ostling, Mats; Agerfalk, Par J.; Deverell, Andrea
The effects of business-to-business relationships on electronic procurement systems: An exploratory study
(AIS Electronic Library (AISeL), 2006-06) Nagle, Tadhg; Finnegan, Patrick; Hayes, Jeremy
For many organisations e-Procurement has become a necessity. Nevertheless, while e-procurement has generated considerable hype the phenomenon is generally under-researched. This paper explores the effects that business-to-business relationships have on e-Procurement systems using a field study of 6 companies. The study classifies business-to-business (B2B) relationships as being adversarial and collaborative, and examines the effects that each have on the electronically supported transaction phases of the procurement lifecycle. The research findings indicate that B2B relationships have most effect on the sourcing, fulfilment, and consumption phases of the procurement cycle.
The examination of a business model framework within the e-learning Industry
(AIS Electronic Library (AISeL), 2007-06) Nagle, Tadhg; Golden, William
The debate on the usefulness of business models to the IT/IS and strategy domains is fraught with confusion and contradictory views. However, recent research has indicated a convergence of ideas and a solid role for the business model concept within industry and the research community. Based within the maturing e-Learning industry, this paper empirically investigates the applicability of the business model concept as defined by Osterwalder et al. (2005). Firstly, the paucity of research within the area of business models and e-Learning is examined along with the convergence of business model research. Using a field study of four e-Learning organisations the value of the business model concept is empirically investigated as well as exploring the business models of the organisations themselves. Using the framework set out by Osterwalder et al. (2005) this study indicates that the business model is a solid tool for communicating the business execution plan of an organisation. However, when examining a specific industry, amendments to the framework are needed to fully describe the nuances of the organisations within that industry.
Exploring the development of social alignment within an innovation context
(AIS Electronic Library (AISeL), 2008-06) Nagle, Tadhg; Golden, William
There has been increasing attention in IS literature around the technology-business relationship and the concept of social alignment. However, little attention has been given to how or why social alignment should be developed. Further examining the concept this paper explores the development of social alignment within an innovation context. Using canonical action research the study is based within an innovation network. Primarily focusing on four organisations, a lack of social alignment was diagnosed. In particular, it was found the business executives did not fully understand the potential of the new technologies available. An intervention was then planned to facilitate the organisations in utilising a business model framework for developing social alignment by creating a common understanding between the business-technology executives. The study which took 24 months to complete involved over 110 hours of primary data. The results highlight the positive impact of the business model framework in developing social alignment. However, it was found that the business model framework alone is not enough to develop social alignment within an innovation setting. Careful thought should be put into who facilitates the development of social alignment and a shared understanding, as CTO’s are often too caught up in day-to-day operations to fulfill the role.
IKHarvester - Informal eLearning with semantic web harvesting
(IEEE, 2008-08) Jankowski, Jacek; Westerski, Adam; Kruk, Sebastian R.; Nagle, Tadhg; Dobrzanski, Jaroslaw; Enterprise Ireland; Science Foundation Ireland
Only recently, researchers and practitioners alike have begun to fully understand the potential of eLearning and have concentrated on new tools and technologies for creating, capturing and distributing knowledge. In order to support and extend those solutions we propose the idea of incorporating the informal knowledge into Learning Management Systems. Contributing to the body of research, problems of existing eLearning technologies are documented highlighting areas of definite improvement. Finally, semantic Web harvesting technology as a solution is explored in the form of the knowledge acquisition tool called IKHarvester.
Information quality and data management within a pervasive medical environment
(Massachusetts Institute of Technology, 2008-12) O'Donoghue, John; Herbert, John; Sammon, David; Barton, John
Next generation pervasive medical domains will be made up of numerous quantities of autonomous: processing, communicating and sensing devices. These may include personal digital assistants (PDA) wireless sensor networks (WSN) or of a patient centric importance, Body Area Networks (BAN). Before any data management task may be executed, the context or situation of the user and their environment needs to be taken into account. This large paradigm shift from centralised decision making networks to remote autonomy create new challenges within the information quality community, particularly how to collect, correlate and disseminate this new information pool in an intelligent manner. Presented in this paper are the findings of the Data Management System-Data Consistency Model (DMS-DCM) software architecture within a pervasive medical environment. Five data management experiments were conducted to evaluate the DMS DCM’s effect on information quality.
An examination of the disruptive innovation paradox: the application of the innovators dilemma to SME’s
(Springer, 2009) Nagle, Tadhg; Golden, William; Dhillon, G.; Stahl, B. C.; Baskerville, R.
Managing strategic contradiction and paradoxical situations has been gaining importance in technological, innovation and management domains. As a result, more and more paradoxical instances and types have been documented in literature. The innovators dilemma is such an instance that gives a detailed description of how disruptive innovations affect firms. However, the innovators dilemma has only been applied to large organisations and more specifically industry incumbents. Through a multiple case study of six eLearning SME’s, this paper investigates the applicability of the innovators dilemma as well as the disruptive effects of Web 2.0 on the organisations. Analysing the data collected over 18 months, it was found that the innovators dilemma did indeed apply to SME’s. However, inline with the original thesis the dilemma only applied to the SME’s established (pre-2002) before the development of Web 2.0 technologies began. Furthermore, the study highlights that the post-2002 firms were also partly vulnerable to the dilemma but were able to avoid any negative effects though technological visionary leadership. In contrast, the pre-2002 firms were lacking this visionary ability and were also constrained by low risk profiles.
Towards a theoretical lens to examine the structural impact of adopting Web 2.0
(Academic Conferences and Publishing International Limited, 2009-09) Nagle, Tadhg; Sammon, David; Ljungberg, Jan; Grundén, Kerstin
With the widespread integration of Web 2.0 technologies across society and business there is an increasing need to understand their underlying impact. Yet, very little research has been done on such technologies, so much so, that a definition still eludes the academic community. Nonetheless, their impacts cannot be ignored. For instance, from a societal perspective, the proliferation of social networks and attitude towards openness highlights the transformation from hierarchical type social structures to more non-hierarchical (horizontal) systems. However, rigorous analysis of the structural impacts of the technologies in an organisational context is more difficult due to the lack of theoretical frameworks. Moreover, there has been a call for researchers to build their own theoretical frameworks for further understanding in the domain. As a result, this paper aims to add to the body of knowledge by (i) further defining Web 2.0, (ii) reviewing past literature on organisational structure and technology, and (iii) developing a theoretical lens by rediscovering past socio-technical theories.
Value creation and capture with open source software: a theoretical model for understanding the role of value networks
(European Conference on Information Systems, ECIS 2010, 2010-06) Morgan, Lorraine; Feller, Joseph; Finnegan, Patrick; University of Limerick; Science Foundation Ireland
This paper aims at examining how firms create and capture value with open source software (OSS). OSS is seen as an excellent exemplar of both peer production and open innovation. Nevertheless, the use of OSS as a form of open innovation is such a recent phenomenon that many unanswered questions still persist. The very concept of OSS represents phenomena that require firms to rethink their strategy as the shift in focus from ownership to one of openness requires a reconsideration of the processes that generate value creation and capture. In responding to this research gap, this paper begins a theory building process for examining OSS value creation and capture. In particular, various theoretical frameworks employed for value creation and capture are explored. The findings of this analysis reveal the importance of a value network for value creation and capture with OSS and the paper concludes by using theoretical propositions to illustrate relationships.
Conflicting expectations in transforming government service processes: the story of e-payment for social welfare in Ireland
(Brunel University, London, 2011-03) O'Brien, Leona; Giller, Kieran; Tan, Kay-Ti; McCarthy, James B.; Csáki, Csaba; Adam, Frédéric; Ghoneim, Ahmad; Weerakkody, Vishanth; Kamal, Muhammad; Enterprise Ireland; Briconi Holdings Ltd
Despite its clear potential and attractiveness as a solution to a broad range of societal problems, E-Government has not been adopted to levels predicted in early 2000 literature. Whilst case studies of punctual development of E-Government initiatives abound, few countries have progressed to high levels of maturity in the systematic use of ICT in the relationship between government and citizens. At the same time, the current period brings challenges in terms of access to public services and costs of delivering these services which make the large scale use of ICT by governments more attractive than ever, if not even a necessity. This paper presents a detailed case study of a specific E-Government initiative in Ireland in the area of E-payments for G2C, in the social welfare area. Locating the current initiative in its historical context, it analyses the varied motivations and conflicting requirements of the numerous stakeholders and discusses the constraints that bear on the potential scenarios that could be followed at this point in time.
The impact of social network sites on the consumption of cultural goods
(AIS Electronic Library (AISeL), 2011-06) O'Riordan, Sheila; Feller, Joseph; Nagle, Tadhg
Social Media has altered the way in which people interact, collaborate and communicate. In particular, social network sites (SNS) have grown tremendously popular and are creating new forms of Web use. The social interactive nature of SNS enables people to share cultural tastes and content across the Web. Cultural goods are hedonic experiential goods and are used in SNS as a means of acquiring and maintaining friendship networks amongst other purposes. Music, in particular, is discussed, shared, and sampled across SNS. The objective of this research is to understand the impact of social networking software on the consumption of cultural goods. Specifically we investigate the affect the functional affordances of SNS have on the consumption tasks for discovering cultural goods (music). This research-in-progress paper defines SNS, outlines the key affordances of SNS, and describes the nature of cultural goods consumption. This is followed by a description of the research objectives, proposed research model, and planned activities for the next stage of the research project.
Utilising mindfulness to analyse Agile Global Software Development
(AIS Electronic Library (AISeL), 2011-06) Nagle, Tadhg; McAvoy, John; Sammon, David
As Information Systems Development (ISD) organisations face increasing market demands, ISD strategies such as Agile development and Global Systems Development (GSD) have been employed to help address these demands. With anecdotal evidence pointing to substantially successful implementations, organisations are beginning to embrace the combination of these seemingly orthogonal strategies with beneficial results. However, with the two areas of research still maturing, the bulk of research is made up of anecdotal studies. Utilising mindfulness, a theoretical concept for understanding how organisations can achieve flexibility and reliability, this paper explores how to effectively integrate Agile and GSD methodologies. Incorporating a longitudinal case study, an operationalised mindfulness instrument is applied and triangulated with qualitative data. The findings depict an in-depth analysis of a GSD organisation and provide key contributions for practitioners. Furthermore, theoretical contributions of the paper include: (i) a comprehensive definition of mindfulness that incorporates shared understanding as a key component, and (ii) the development of relationships between the individual mindfulness components.
The ISD process as a 'live routine'
(Academic Conferences and Publishing International Limited, 2011-09) Sammon, David; Nagle, Tadhg; McAvoy, John; Castelnovo, Walter; Ferrar, Elena
The objective of this exploratory study is to view an ISD process as an organisational routine in an effort to identify the inefficiencies in the process. To meet this objective we present the findings from a sixteen month case study of an ISD organisation, examining the ISD process the starting point of which is the requirements elicitation (RE) phase. A variety of data gathering techniques are used across two phases of data collection. The case data is organised as a narrative network (NN) of the organisational routine (ISD process) allowing us to understand the ISD process as a collection of functional events/narrative fragments, generated by the enactment of the organisational routine. The NN is showing itself to be a very powerful device to appreciate the knock-on impacts of vague and incomplete requirements (poor requirements elicitation) on downstream ISD process ’patterns of action’. In the findings of this research we generate an ‘ostensive’ rule that defines a valid sequence of action in the ISD process. As a case study, the methods and results provide a means of comparison to additional cases of ISD organisations.
Cash or non-cash: that is the question - the story of e-payment for social welfare in Ireland part 2
(2012-05) Csáki, Csaba; O'Brien, Leona; Giller, Kieran; Tan, Kay-Ti; McCarthy, James B.; Adam, Frédéric; Weerakkody, Vishanth; Ghoneim, Ahmad; Kamal, Muhammad
E-Government in its various forms and extensions, notably T-Government, is often presented as the panacea for resolving such complex social problems as social exclusion, lack of governance transparency, poor value for money and other ailments of modern societies. Yet, E-Government has not been adopted up to predicted levels. Many case studies investigating success factors, maturity models, and the application of acceptance models have been presented over the last 15 years, but a deep understanding of the potential impact and consequences of E-Government is still lacking. This is especially true for those initiatives that involve socio-economic and cultural contexts, which makes their evaluation and the prediction of their impact difficult. This paper reports on an on-going E-Government initiative in Ireland aimed at implementing E-payments for G2C, notably in the social welfare area. Three sets of personal surveys have been carried out to understand the perceived impact of governmental plans of moving from an almost fully cash-based payment system to a fully electronic based solution. Early results indicate that perceived pre-requisites for the planned change may be misleading. The impact on recipients’ lives cannot solely be measured in terms of economic gains: the consequences of such implementation may well reach further than expected.
Innovation co-creation in a virtual world
(Association for Information Systems (AIS), 2012-06) O'Riordan, Niamh; Adam, Frédéric; O'Reilly, Philip
The emergence of web-based technologies has radically influenced the ways in which individuals around the world communicate, represent themselves, share ideas, and otherwise interact with one another (Ward and Sonneborn, 2009; Rogers, 2003). In particular, these technologies allow people to communicate directly with one another and to share and shape their own experiences; as a result, customers and other organisational stakeholders are increasingly involved in the design of products and services (Ramaswamy and Gouillart, 2010, p. 102). During innovation co-creation specifically, customers take an active and creative role in the intentional and successful adoption and application of ideas, processes, products or procedures that are new to the adopting organization. This study carries out six case studies of innovation co-creation in the virtual world of Second Life. Virtual worlds allow users to engage in highly active and participatory forms of co-creation that are difficult if not impossible to replicate in other environments. The study explores collaborative processes used for innovation co-creation in virtual worlds. In particular, the study presents an analysis of behaviours used to facilitate innovation co-creation in virtual world projects and the factors that affect it. The study leverages this analysis to derive practical recommendations for virtual world users and virtual world designers that can be used to stimulate and support innovation co-creation in virtual worlds.
The ISD process as a 'live routine': The mindless behaviours of a narrative network
(AIS Electronic Library (AISeL), 2012-06) Sammon, David; Nagle, Tadhg; McAvoy, John
The objective of this exploratory study is to view an ISD process as a 'live routine' in an effort to identify the inefficiencies in the process caused by mindless behaviours. To meet this objective we present the findings from a sixteen month case study of an ISD organisation, examining the ISD process, the starting point of which is the requirements elicitation (RE) phase. A variety of data gathering techniques are used across two phases of data collection. The case data is organised as a narrative network (NN) of the live routine (ISD process) allowing us to understand the ISD process as a collection of functional events/patterns of action, generated by the enactment of the routine. The NN is showing itself to be a very powerful device to appreciate the knock-on impacts of vague and incomplete requirements (poor requirements elicitation) on downstream ISD process actions. The components of mindfulness are also utilised within the data analysis process to associate ISD process inefficiencies to mindless behaviours. In the findings of this research we generate an ‘ostensive’ rule that defines a valid sequence of action in the ISD process to overcome mindless behaviour. As a case study, the methods and results provide a means of comparison to additional cases of ISD organisations.

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