Business Information Systems - Journal Articles
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Item The role of digital leaders’ emotional intelligence in mitigating employee technostress(Elsevier, 2024-03-29) Ertiö, Titiana; Eriksson, Taina; Rowan, Wendy; McCarthy, Stephen; TyösuojelurahastoDigital leadership involves dealing with complex challenges and anticipating trends that arise from emerging technologies. Amid the accelerated pace of digital transformation, consequences such as technostress have become apparent to organizations and their leaders. Emotional intelligence (EI) is an essential characteristic for enabling digital leaders to hone the necessary skills to lessen employees’ technostress by developing higher levels of consciousness of emotions—both one’s own and those of others. By synthesizing research-based knowledge of EI and leadership, we contribute to a broader understanding of competency requirements for digital transformation by bringing employees and the role of digital leadership through EI into the picture. This article also presents new EI strategies for digital leaders to mitigate employee technostress in digital transformation via communication, transparency, and trust.Item Teaching tip: Embedding sustainability in information systems design education(ISCAP, Information Systems and Computing Academic Professionals,, 2024) Rowan, Wendy; McCarthy, Stephen; Mebrahtu, Selam; Gauche, Christophe; O'Reilly, Kate; Odili, Damilola; University College CorkSustainability refers to the achievement of present needs without compromising the ability of future generations to meet their own needs. While prior research has highlighted the potential of Information Systems (IS) to support sustainability objectives - for instance, through supporting eco-efficient work practices and democratising healthcare access - our understanding of how to integrate the United Nation’s Sustainable Development Goals (SDGs) as a core aspect of IS teaching and curricula remains nascent. This teaching tip presents a pedagogical design and teaching method for embedding sustainability in systems design education using design thinking and ‘active learning’ techniques. We provide examples of how students translated the SDGs into design concepts that target real-world sustainability problems with feedback from subject matter experts. Recommendations are then provided for supporting students’ experiential journeys when exploring sustainability objectives in the classroom by providing opportunities for variation and experimentation.Item Control enactment in context: Understanding the interaction of controlee and controller perceptions in inter‐organisational project teams(John Wiley & Sons, Inc., 2023-03-18) McCarthy, Stephen; O'Raghallaigh, Paidi; Li, Yuzhu; Adam, FrédéricControl is necessary for aligning the actions of management (i.e., controllers) and subordinates (i.e., controlees) around common goals. The enactment of control often fails in practice; however, as controlee perceptions may not match those of controllers, leading to a myriad of possible outcomes. Through an interpretive case study of two inter‐organisational IT projects, we reveal how controlees' appraisals and responses to controls are context‐dependent and play out across multiple levels (e.g., personal, professional, project and organisational contexts). We build on a coping perspective of IS controls to theorise the ‘coping strategies’ that controlees pursued relevant to these contexts and the ‘coping routes’ followed when combining different consecutive coping strategies. We find the process need not end with the selection of a single strategy but can potentially continue as both the controller and controlees make ongoing readjustments. While Behavioural Control Theory traditionally assumes the presence of a single control hierarchy, interorganisational IT projects are multi‐level entities that amalgamate different structures and cultures. Our study moves beyond the existing assumptions of Behavioural Control Theory to discuss how a controller's choice of activities shapes the salience of different contexts in controlee appraisals.Item Examining the relationship between consumers’ food-related actions, wider pro-environmental behaviours, and food waste frequency: A case study of the more conscious consumer(MDPI, 2023-02-01) Marwood, Stephanie; Byrne, Noreen; McCarthy, Olive; Heavin, Ciara; Barlow, PeterThe implications of food waste extend to the environment, society, and the economy. In the Global North, consumers’ food waste contributes significantly to the current global levels, with action and practice largely driving this contribution. The resulting policies largely centre around raising awareness amongst consumers. However, awareness is not always found to lead to action, resulting in what is termed the ‘value-action gap’. Thus, the focus of this study is on consumers who have demonstrated awareness and knowledge of food waste issues in their willingness to take part in a home food growing campaign. This sample allows us to examine how consumers can be moved beyond awareness and encouraged towards action. This study investigates the actions and practices of consumers that contribute to the likelihood of wasting food while also exploring the relationship between wider pro-environmental behaviour and food waste in the context of social practice theory. Quantitative analysis of survey data (n = 1106) shows that growing food and composting decrease the likelihood of wasting food, supporting a shift in mindset surrounding how food is viewed and reducing the disconnect between consumers and food that is prevalent in modern society. Overall engagement in wider pro-environmental behaviours was found to decrease an individual’s likelihood of wasting food. A layered policy approach with a practices perspective is suggested, with recommendations proposed for interventions and initiatives at individual, community, and broader societal levels.Item Scientific authorship in DSS research: Past trends and future opportunities(Springer Nature Ltd., 2023-05-18) Keenan, Peter B.; Heavin, CiaraOver a period of almost 60 years, Decision Support Systems (DSS) research has focused on supporting managerial decision-making, drawing on contributions from diverse fields including Economics, Operations Research/Management Science (OR/MS), Information Systems (IS), and Management. To better understand the DSS landscape, this article uses a bibliometric analysis to investigate current publishing trends in DSS as a research area, co-authorship by gender, and location. By leveraging Scopus, we identify notable patterns and developments in DSS research authorship from 2018 to 2022. We present initial recommendations to guide the future research efforts of both DSS academics and practitioners.