Investigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospital

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dc.contributor.author Alohali, Mansor
dc.contributor.author Carton, Fergal
dc.contributor.author O'Connor, Yvonne
dc.date.accessioned 2020-07-01T09:31:13Z
dc.date.available 2020-07-01T09:31:13Z
dc.date.issued 2020-02-24
dc.identifier.citation Alohali, M., Carton, F. and O’Connor, Y. (2020) 'Investigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospital', Journal of Decision Systems, 29(1), pp. 27-52. doi: 10.1080/12460125.2020.1728988 en
dc.identifier.volume 29 en
dc.identifier.issued 1 en
dc.identifier.startpage 27 en
dc.identifier.endpage 52 en
dc.identifier.issn 1246-0125
dc.identifier.uri http://hdl.handle.net/10468/10186
dc.identifier.doi 10.1080/12460125.2020.1728988 en
dc.description.abstract Health information technology (HIT) can improve the quality of healthcare, but improvements are likely to be hindered if physicians and nurses resist HIT. In response, this study investigates the antecedents of the perceived threats to HIT and user resistance by examining the organisational factors, the personal traits of users, HIT-related factors, and the factors related to the interaction between physicians, nurses, and the organisation. By building on an in-depth case study of a public hospital, the study develops a conceptual model. The main findings of the study suggest that perceived dissatisfaction and loss of professional autonomy are the main perceived threats of HIT for physicians and nurses. Furthermore, five factors that influence these perceptions are identified, and they include related knowledge, management support, user involvement, system performance, and social influences. The study will ensure a better understanding of the phenomenon, as it will contribute to identifying the core reasons for resistance. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher Taylor & Francis Group en
dc.rights © 2020, Informa UK Limited, trading as Taylor & Francis Group. All rights reserved. This is an Accepted Manuscript of an item published by Taylor & Francis in Journal of Decision Systems on 24 February 2020, available online: https://doi.org/10.1080/12460125.2020.1728988 en
dc.subject User resistance en
dc.subject Health information technology en
dc.subject Perceived threats en
dc.title Investigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospital en
dc.type Article (peer-reviewed) en
dc.internal.authorcontactother Yvonne O'Connor, Business Information Systems, University College Cork, Cork, Ireland. +353-21-490-3000 Email: y.oconnor@ucc.ie en
dc.internal.availability Full text available en
dc.check.info Access to this article is restricted until 12 months after publication by request of the publisher. en
dc.check.date 2021-02-24
dc.description.version Accepted Version en
dc.description.status Peer reviewed en
dc.identifier.journaltitle Journal of Decision Systems en
dc.internal.IRISemailaddress y.oconnor@ucc.ie en
dc.identifier.eissn 2116-7052


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