An exploration of decision making oscillations in dynamic and undynamic environments

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dc.contributor.advisor Kiely, Gaye Louise en
dc.contributor.advisor Mcavoy, John en O'Driscoll, Michael 2021-09-14T07:45:50Z 2021-09-14T07:45:50Z 2021-08-23 2021-08-23
dc.identifier.citation O'Driscoll, M. 2021. An exploration of decision making oscillations in dynamic and undynamic environments. PhD Thesis, University College Cork. en
dc.identifier.endpage 342 en
dc.description.abstract The rapidly changing nature of information and use of information systems within organisations has seen the emergence of a gradual mistrust of human decision-making approaches. This is evident today with both researchers and practitioners advocating for an increased use of data-driven decision making. Although the advantages of using a data-driven approach have been well-documented, there has been scant research on the interplay between a data-driven approach and more human-centric decision making from an information systems perspective. To that end, this research study seeks to explore oscillations in decision-making approaches while having access to information systems in dynamic and undynamic environments. Data was gathered across four case study locations, in two distinct environments. The first of these was classified as a dynamic environment and two case studies were investigated involving aircraft pilots and an air traffic controller. The second was classified as an undynamic environment, with two further case studies investigated involving a pharmacist and national grid controller. The output of this study makes a number of contributions to IS theory and practise. Firstly, this study extends cognitive continuum theory to the information systems domain. In doing so, this study validates that decision makers will oscillate between an intuitive, system-aided judgement, and data-driven approach to decision making. Secondly, two distinct mechanisms are identified and once activated these mechanisms will oscillate a decision makers decision-making approach. These mechanisms are referred to as the personal sensitivity to a negative outcome mechanism and the process loafing mechanism. Thirdly, this research has validated that the environment a decision maker operates is a factor in the decision-making approach used. However, it was also found that the personal sensitivity to a negative outcome mechanism will override the environment a decision maker is in once activated. Fourthly, this study highlights the need for organisations to consider decision making approaches when implementing new policies, procedures, and information systems. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher University College Cork en
dc.rights © 2021, Michael O'Driscoll. en
dc.rights.uri en
dc.subject Intuition en
dc.subject Data driven decision making en
dc.subject Decision making en
dc.subject Aviation information systems en
dc.subject Aircraft pilot decision making en
dc.subject Cognitive continuum theory en
dc.title An exploration of decision making oscillations in dynamic and undynamic environments en
dc.type Doctoral thesis en
dc.type.qualificationlevel Doctoral en
dc.type.qualificationname PhD - Doctor of Philosophy en
dc.internal.availability Full text available en
dc.description.version Accepted Version en
dc.description.status Not peer reviewed en Business Information Systems en
dc.internal.conferring Autumn 2021 en
dc.availability.bitstream openaccess

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© 2021, Michael O'Driscoll. Except where otherwise noted, this item's license is described as © 2021, Michael O'Driscoll.
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