From travel to virtual work: The transitional experiences of global workers during Covid-19
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Published version
Date
2022-09-07
Authors
Jooss, Stefan
Conroy, Kieran M.
McDonnell, Anthony
Journal Title
Journal ISSN
Volume Title
Publisher
Elsevier
Published Version
Abstract
The Covid-19 pandemic has transformed how global work is conducted in multinational enterprises. There has been a rapid and forced shift from global mobility to global virtual work. Taking a transition perspective and drawing on event system theory, this paper examines the transitional working experiences of global workers amid a global health pandemic. Through 32 in-depth interviews (pre- and in-Covid-19), our findings reveal how this exogenous event has transformed previously unquestioned and enshrined global work routines. By unpacking the transition process, we find that global workers were challenged to reconfigure the structural and relational dimensions of their global work. We disentangle the strategic and sustainable lessons learnt on the future of global working for multinational enterprises.
Description
Keywords
Global work , Global mobility , Multinational enterprise , Event system theory , Transitions
Citation
Jooss, S., Conroy, K. M. and McDonnell, A. (2022) 'From travel to virtual work: The transitional experiences of global workers during Covid-19', International Business Review, 102052 (14 pp). doi: 10.1016/j.ibusrev.2022.102052