Understanding the work of the city manager

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dc.contributor.author Griffin, Quincy
dc.contributor.author Kavanagh, Donncha
dc.date.accessioned 2016-06-28T11:03:13Z
dc.date.available 2016-06-28T11:03:13Z
dc.date.issued 2003-01
dc.identifier.citation Griffin, Q. and Kavanagh, D. (2003) ‘Understanding the work of the city manager’, 19th EGOS Colloquium Copenhagen, Denmark, 3-5 July. en
dc.identifier.startpage * en
dc.identifier.endpage * en
dc.identifier.uri http://hdl.handle.net/10468/2797
dc.description.abstract The managerial behaviour approach to understanding managerial work has developed from research over the course of fifty years. The approach represents a marked departure from mainstream (and still prevalent) management approaches that depict management as a set of general composite functions. The managerial behaviour approach is distinctive in its empirical research background, object, focus and methodology. Its objective is to provide the simple answer to the complex question: what do managers do? However, the emphasis in the studies on managerial behaviour represents a limitation in so far as a context for locating and judging that behaviour is largely absent (Hales, 1986). This paper presents the results of initial research into managers operating in a different and largely neglected context - city councils. The research uses Mintzberg’s (1973) concept of behavioural roles as an analytical tool to explain and understand what city managers do. This study assesses whether these roles adequately capture the important features of managerial work in the city council. It is argued that while Mintzberg’s role framework is useful, structured observation alone does not adequately address the complexities of environments and styles of managers or the cognitive processes of managers. However, by integrating this approach with an appreciation of context and cognitive processes and how they can influence or affect managerial behaviour, we develop a more realistic description of what managers actually do and why they do it. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.relation.ispartof 19th EGOS Colloquium
dc.rights © 2003 the authors en
dc.subject Managerial behaviour en
dc.subject City councils en
dc.subject City managers en
dc.subject Henry Mintzberg en
dc.subject Organization studies en
dc.title Understanding the work of the city manager en
dc.type Conference item en
dc.internal.authorcontactother Donncha Kavanagh, Management & Marketing, University College Cork, Cork, Ireland. +353-21-490-3000 Email: d.kavanagh@ucc.ie en
dc.internal.availability Full text available en
dc.date.updated 2014-11-01T18:14:57Z
dc.description.version Accepted Version en
dc.internal.rssid 375195
dc.description.status Peer reviewed en
dc.internal.copyrightchecked No. !!CORA!! en
dc.internal.licenseacceptance Yes en
dc.internal.conferencelocation Copenhagen, Denmark en
dc.internal.IRISemailaddress donncha.kavanagh@ucd.ie en

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