stressOUT: design, implementation and evaluation of a mouse-based stress management service

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Date
2017
Authors
Kowatsch, Tobias
Wahle, Fabian
Filler, Andreas
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Karlsruher Institut für Technologie (KIT)
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Abstract
Work-related stress has the potential to increase the risk of chronic stress, major depression and other non-communicable diseases. Organizational stress monitoring usually applies long-term self-report instruments that are designed in a retrospective manner, and thus, is obtrusive, time-consuming and, most important, fails to detect and predict short-term episodes of stress. To address this shortcoming, we apply design science research with the goal to design, implement and evaluate a stress management service for knowledge workers (stressOUT) that senses the degree of work-related stress solely based on mouse movements. Using stress theory as justificatory knowledge, we implemented stressOUT that tracks mouse movements and perceived stress levels randomly twice a day with the goal to learn features of mouse movements that are related to stress perceptions. Results of a first longitudinal field study indicate that mouse cursor speed is negatively related to perceived stress. Future work is discussed.
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Keywords
Stress monitoring , Mouse tracking , Human computer interaction , Neuromotor noise , Stress theory , Longitudinal observational field study
Citation
Kowatsch, T., Wahle, F. and Filler, A. 2017. 'stressOUT: Design, Implementation and Evaluation of a Mouse-based Stress Management Service'. In: Maedche, A., vom Brocke, J., Hevner, A. (eds.) Designing the Digital Transformation: DESRIST 2017 Research in Progress Proceedings of the 12th International Conference on Design Science Research in Information Systems and Technology. Karlsruhe, Germany. 30 May - 1 Jun. Karslruhe: Karlsruher Institut für Technologie (KIT), pp. 37-45