Writing to patients: a randomised controlled trial

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dc.contributor.author O'Reilly, Máire
dc.contributor.author Cahill, Mary R.
dc.contributor.author Perry, Ivan J.
dc.date.accessioned 2011-12-01T15:21:21Z
dc.date.available 2011-12-01T15:21:21Z
dc.date.issued 2006-03
dc.identifier.citation O'Reilly, M.; Cahill, M.R.; Perry, I.J.; (2006) 'Writing to patients: a randomised controlled trial'. Clinical Medicine, 6(2):178-182. en
dc.identifier.volume 6 en
dc.identifier.issued 2 en
dc.identifier.startpage 178 en
dc.identifier.endpage 182 en
dc.identifier.issn 1470-2118
dc.identifier.issn 1473-4893
dc.identifier.uri http://hdl.handle.net/10468/469
dc.description.abstract It has been suggested that consultants should consider writing directly to patients with a summary of their outpatient consultation. In a controlled trial involving consecutive new referrals to a haematology outpatient clinic, we randomised patients to receive either a personal letter from their consultant summarising their consultation (n = 77) or a brief note thanking them for attending the clinic (n = 73). Patients were assessed for recall of and satisfaction with the consultation by a single independent observer, using standardised methods. At the second visit to outpatients, the patients' median percentage recall of items discussed during the consultation was 67% (IQ range 50-80%) in the intervention group, versus 57% (IQ range 43-76%) in the control group (p = 0.3). Strongly positive views on the personal letter were expressed by patients and referring clinicians. The findings suggest that although personal letters do not substantially improve recall of the clinical encounter, they are feasible, highly valued by patients and acceptable to referring clinicians. en
dc.description.sponsorship Health Research Board (Health Services Research Fellowship); Mid-Western Health Board. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher Royal College of Physicians en
dc.relation.uri http://www.ingentaconnect.com/content/rcop/cm/2006/00000006/00000002/art00018
dc.rights © 2006, Royal College of Physicians en
dc.subject Personal letters en
dc.subject Randomised controlled trial en
dc.subject Recall en
dc.subject Satisfaction en
dc.subject Writing to patients en
dc.subject.lcsh Physician and patient--Ireland en
dc.subject.lcsh Communication in medicine--Ireland en
dc.subject.lcsh Medical consultation en
dc.title Writing to patients: a randomised controlled trial en
dc.type Article (peer-reviewed) en
dc.internal.authorurl http://publish.ucc.ie/researchprofiles/C006/maryrcahill en
dc.internal.authorurl http://publish.ucc.ie/researchprofiles/C010/iperry en
dc.internal.authorcontactother Mary Cahill, Pathology, University College Cork, Cork, Ireland. +353-21-490-3000 Email: maryr.cahill@hse.ie en
dc.internal.authorcontactother Ivan J Perry, Department of Epidemiology & Public Health, University College Cork, Ireland. Email: i.perry@ucc.ie en
dc.internal.availability Full text available en
dc.date.updated 2011-12-01T15:07:11Z
dc.description.version Published Version en
dc.internal.rssid 1009233
dc.internal.pmid 16688978
dc.contributor.funder Health Research Board en
dc.description.status Peer reviewed en
dc.identifier.journaltitle Clinical Medicine en
dc.internal.copyrightchecked Yes Permission granted by Holly Fenton, Journal Administrator, Publications Department, Royal College of Physicians. 30 Nov 2011. en
dc.internal.licenseacceptance Yes en
dc.internal.IRISemailaddress martina.hayes@ucc.ie en


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