The ISD process as a 'live routine': The mindless behaviours of a narrative network

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dc.contributor.author Sammon, David
dc.contributor.author Nagle, Tadhg
dc.contributor.author McAvoy, John
dc.date.accessioned 2017-12-13T10:20:38Z
dc.date.available 2017-12-13T10:20:38Z
dc.date.issued 2012-06
dc.identifier.citation Sammon, D., Nagle, T. and McAvoy, J. (2012) 'The ISD Process as a 'Live Routine': The Mindless Behaviours of a Narrative Network', ECIS 2012: The 20th European Conference on Information Systems, Esade, Barcelona, Spain, 11-13 June. ECIS 2012 Proceedings. 211, (13pp). http://aisel.aisnet.org/ecis2012/211 en
dc.identifier.startpage 211-1 en
dc.identifier.endpage 211-13 en
dc.identifier.uri http://hdl.handle.net/10468/5166
dc.description.abstract The objective of this exploratory study is to view an ISD process as a 'live routine' in an effort to identify the inefficiencies in the process caused by mindless behaviours. To meet this objective we present the findings from a sixteen month case study of an ISD organisation, examining the ISD process, the starting point of which is the requirements elicitation (RE) phase. A variety of data gathering techniques are used across two phases of data collection. The case data is organised as a narrative network (NN) of the live routine (ISD process) allowing us to understand the ISD process as a collection of functional events/patterns of action, generated by the enactment of the routine. The NN is showing itself to be a very powerful device to appreciate the knock-on impacts of vague and incomplete requirements (poor requirements elicitation) on downstream ISD process actions. The components of mindfulness are also utilised within the data analysis process to associate ISD process inefficiencies to mindless behaviours. In the findings of this research we generate an ‘ostensive’ rule that defines a valid sequence of action in the ISD process to overcome mindless behaviour. As a case study, the methods and results provide a means of comparison to additional cases of ISD organisations. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher AIS Electronic Library (AISeL) en
dc.relation.ispartof ECIS 2012: The 20th European Conference on Information Systems
dc.relation.uri http://aisel.aisnet.org/ecis2012/211
dc.rights © 2012, the authors. This material is brought to you by the European Conference on Information Systems (ECIS) at AIS Electronic Library (AISeL). It has been accepted for inclusion in ECIS 2012 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). en
dc.subject Routines en
dc.subject Information Systems Development (ISD) en
dc.subject Narrative network en
dc.subject Mindfulness en
dc.subject Case study en
dc.title The ISD process as a 'live routine': The mindless behaviours of a narrative network en
dc.type Conference item en
dc.internal.authorcontactother Tadhg Nagle, Business Information Systems, University College Cork, Cork, Ireland. +353-21-490-3000 Email: t.nagle@ucc.ie en
dc.internal.availability Full text available en
dc.date.updated 2017-12-13T10:12:44Z
dc.description.version Published Version en
dc.internal.rssid 178970706
dc.description.status Peer reviewed en
dc.identifier.journaltitle ECIS 2012 Proceedings en
dc.internal.copyrightchecked No !!CORA!! en
dc.internal.licenseacceptance Yes en
dc.internal.conferencelocation Esade, Barcelona, Spain en
dc.internal.IRISemailaddress t.nagle@ucc.ie en
dc.internal.IRISemailaddress j.mcavoy@ucc.ie en


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