The ISD process as a 'live routine'

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dc.contributor.author Sammon, David
dc.contributor.author Nagle, Tadhg
dc.contributor.author McAvoy, John
dc.contributor.editor Castelnovo, Walter
dc.contributor.editor Ferrar, Elena
dc.date.accessioned 2017-12-15T16:12:36Z
dc.date.available 2017-12-15T16:12:36Z
dc.date.issued 2011-09
dc.identifier.citation Sammon, D., Nagle, T., and McAvoy, J. (2011) 'The ISD Process as a 'Live Routine'' in Castelnovo, W. and Ferrar, E. (eds.) ECIME 2011: 5th European Conference on Information Management and Evaluation, Como, Italy, 8-9 September, ACPIL proceedings, Reading: Academic Conferences International Limited, pp. 428-435. isbn: 978-1-908272-12-6 en
dc.identifier.startpage 428 en
dc.identifier.endpage 435 en
dc.identifier.isbn 978-1-908272-12-6
dc.identifier.uri http://hdl.handle.net/10468/5182
dc.description.abstract The objective of this exploratory study is to view an ISD process as an organisational routine in an effort to identify the inefficiencies in the process. To meet this objective we present the findings from a sixteen month case study of an ISD organisation, examining the ISD process the starting point of which is the requirements elicitation (RE) phase. A variety of data gathering techniques are used across two phases of data collection. The case data is organised as a narrative network (NN) of the organisational routine (ISD process) allowing us to understand the ISD process as a collection of functional events/narrative fragments, generated by the enactment of the organisational routine. The NN is showing itself to be a very powerful device to appreciate the knock-on impacts of vague and incomplete requirements (poor requirements elicitation) on downstream ISD process ’patterns of action’. In the findings of this research we generate an ‘ostensive’ rule that defines a valid sequence of action in the ISD process. As a case study, the methods and results provide a means of comparison to additional cases of ISD organisations. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher Academic Conferences and Publishing International Limited en
dc.relation.ispartof ECIME 2011: 5th European Conference on Information Management and Evaluation - Como, Italy.
dc.relation.uri http://www.academic-bookshop.com/ourshop/prod_1578724-ECIME-2011-5th-European-Conference-on-Information-Management-and-Evaluation-Como-Italy-PRINT-version.html
dc.rights © 2011 the authors; Academic Conferences and Publishing International Limited, ACPIL proceedings en
dc.subject Routines en
dc.subject Information Systems Development (ISD) en
dc.subject Narrative network en
dc.subject Case study en
dc.subject Information systems en
dc.title The ISD process as a 'live routine' en
dc.type Book chapter en
dc.type Conference item en
dc.internal.authorcontactother Tadhg Nagle, Business Information Systems, University College Cork, Cork, Ireland. +353-21-490-3000 Email: t.nagle@ucc.ie en
dc.internal.availability Full text available en
dc.date.updated 2017-12-15T16:00:09Z
dc.description.version Published Version en
dc.internal.rssid 90971704
dc.description.status Peer reviewed en
dc.identifier.journaltitle ECIME 2011: 5th European Conference on Information Management and Evaluation, Como, Italy. en
dc.internal.copyrightchecked No !!CORA!! en
dc.internal.licenseacceptance Yes en
dc.internal.conferencelocation Como, Italy en
dc.internal.IRISemailaddress t.nagle@ucc.ie en
dc.internal.IRISemailaddress j.mcavoy@ucc.ie en


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