Towards a model for determining the scope of ICT integration in the enterprise: the case of enterprise resource planning (ERP) systems

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dc.contributor.author Carton, Fergal
dc.contributor.author Adam, Frédéric
dc.date.accessioned 2018-08-09T08:55:55Z
dc.date.available 2018-08-09T08:55:55Z
dc.date.issued 2009-01
dc.identifier.citation Carton, F. and Adam, F. (2009) 'Towards a model for determining the scope of ICT integration in the enterprise: the case of enterprise resource planning (ERP) systems', Electronic Journal of Information Systems Evaluation, 13(1), pp. 17-26. Available online: http://www.ejise.com en
dc.identifier.volume 13 en
dc.identifier.issued 1 en
dc.identifier.startpage 17 en
dc.identifier.endpage 26 en
dc.identifier.issn 1566-6379
dc.identifier.uri http://hdl.handle.net/10468/6590
dc.description.abstract The question of integration of information systems (IS) into the planning and execution of operational activities has been the focus for researchers from different constituencies. Organisational theorists recognise the need for integrating mechanisms for co‑ordinating the actions of sub‑units within an organisation. Centralisation has been seen as a defensive reaction by organisations when placed under increasing external control, and also as a way to improve the efficiency of information processing, at least for routine tasks. In the meantime, researchers have been sceptical about the ability for structured information systems to deal with the complexity of the information flows within the organisation. Frameworks have also been identifying characteristics of the tasks themselves that have a bearing on the amount of information processing required. The real world is complex and moving, thus managers require flexibility in their interpretation of the mixed signals arising from this complexity. However, managers are working in environments where highly integrated information systems blur the distinction between what is real and what is virtual. There is a need for an integration approach allowing organisations to question which areas of activity are worth integrating, and conversely which areas are better left under local control. Where integrated, managers require processes for the maintenance of data integrity (people, tools, procedures). Based on field work involving two multi‑national manufacturing companies, this paper proposes a framework for ERP integration, which describes the evolution of functionality gaps as an ongoing and inevitable process that requires management. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher Academic Conferences and Publishing International (ACPI) en
dc.relation.uri http://www.ejise.com
dc.rights © Academic Conferences Ltd. This Journal is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License. en
dc.rights.uri http://creativecommons.org/licenses/by-nd/4.0/ en
dc.subject ERP en
dc.subject Enterprise en
dc.subject Integration en
dc.subject Framework en
dc.subject Complexity en
dc.subject Enterprise resource planning en
dc.subject Information systems en
dc.title Towards a model for determining the scope of ICT integration in the enterprise: the case of enterprise resource planning (ERP) systems en
dc.type Article (peer-reviewed) en
dc.internal.authorcontactother Frederic Adam, Business Information Systems, University College Cork, Cork, Ireland. +353-21-490-3000 Email: fadam@afis.ucc.ie en
dc.internal.availability Full text available en
dc.date.updated 2018-08-09T08:48:39Z
dc.description.version Published Version en
dc.internal.rssid 119939911
dc.description.status Peer reviewed en
dc.identifier.journaltitle Electronic Journal of Information Systems Evaluation en
dc.internal.copyrightchecked No !!CORA!! en
dc.internal.licenseacceptance Yes en
dc.internal.IRISemailaddress fadam@ucc.ie en


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