Investigating the antecedents of perceived threats and user resistance to health information technology: towards a comprehensive user resistance model

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dc.contributor.author Alohali, Mansor
dc.contributor.author O'Connor, Yvonne
dc.contributor.author Carton, Fergal
dc.date.accessioned 2019-01-16T10:08:25Z
dc.date.available 2019-01-16T10:08:25Z
dc.date.issued 2018-06
dc.identifier.citation Alohali, M., O'Connor, Y. and Carton, F. (2018) 'Investigating the antecedents of perceived threats and user resistance to health information technology: towards a comprehensive user resistance model', ECIS 2018: Twenty-Sixth European Conference on Information Systems, Portsmouth, United Kingdom, 23-28 June. en
dc.identifier.startpage 1 en
dc.identifier.endpage 13 en
dc.identifier.uri http://hdl.handle.net/10468/7299
dc.description.abstract Health Information Technology (HIT) has the potential to improve healthcare delivery by reducing medical errors, improving service quality, and lowering healthcare cost. Despite evident integration benefits of HIT, use of HIT by medical staff and hospitals remain low, user resistance being one of the major factors involved. The literature indicates that user resistance to HIT is predicated by their perception. However, we do not fully understand how some users’ perception is formed. In this study, we aim to investigate the organisational factors, the personal traits of the user, HIT-related factors, and the factors related to the interaction between physicians and nurses and the organisation that lead to perceived threat, risk, and dissatisfaction. The study develops a comprehensive model that builds on, and extends, existing theories of user resistance. The model will be developed by studying user resistance from a post-implementation perspective using a qualitative approach, in which qualitative data collection and analysis methods will be used. The study will lead to a better understanding of the phenomenon, as it will contribute to identifying the core reasons for resistance, which in turn will help organisations solve the root causes of the problem. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher European Conference on Information Systems, ECIS en
dc.relation.ispartof ECIS 2018: Twenty-Sixth European Conference on Information Systems (ECIS2018)
dc.relation.uri http://ecis2018.eu/published-ecis-2018-papers/
dc.rights © 2018 the authors. en
dc.subject User resistance en
dc.subject Health information technology en
dc.subject Post-adoption en
dc.subject Perceived threats en
dc.title Investigating the antecedents of perceived threats and user resistance to health information technology: towards a comprehensive user resistance model en
dc.type Conference item en
dc.internal.authorcontactother Yvonne O'Connor, Business Information Systems, University College Cork, Cork, Ireland. +353-21-490-3000 Email: y.oconnor@ucc.ie en
dc.internal.availability Full text available en
dc.date.updated 2019-01-16T10:01:53Z
dc.description.version Accepted Version en
dc.internal.rssid 469742371
dc.description.status Peer reviewed en
dc.identifier.journaltitle ECIS 2018: Twenty-Sixth European Conference on Information Systems en
dc.internal.copyrightchecked No !!CORA!! en
dc.internal.licenseacceptance Yes en
dc.internal.conferencelocation Portsmouth, United Kingdom en
dc.internal.IRISemailaddress y.oconnor@ucc.ie en


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