Virtuality at work and social media use among dispersed workers: promoting network ties, shared vision and trust

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dc.contributor.author Tijunaitis, Karolis
dc.contributor.author Jeske, Debora
dc.contributor.author Shultz, Kenneth S.
dc.date.accessioned 2019-04-04T09:15:37Z
dc.date.available 2019-04-04T09:15:37Z
dc.date.issued 2019
dc.identifier.citation Tijunaitis, K., Jeske, D. and Shultz, K. S. (2019) ‘Virtuality at work and social media use among dispersed workers: promoting network ties, shared vision and trust’, Employee Relations, 41(3), pp.358-373. doi: 10.1108/ER-03-2018-0093 en
dc.identifier.volume 41 en
dc.identifier.issued 3 en
dc.identifier.startpage 358 en
dc.identifier.endpage 373 en
dc.identifier.issn 0142-5455
dc.identifier.uri http://hdl.handle.net/10468/7704
dc.identifier.doi 10.1108/ER-03-2018-0093 en
dc.description.abstract Purpose: Technology and globalization of services have facilitated the digitalization of many processes at work. However, their impact on social capital is unknown. Thus, the goal of the current study was to examine the relationships between virtuality in the workplace and social capital. Design: Using an online survey, we recruited 152 female student workers using an opportunity sampling approach. Findings: Participants who used social media at work (n = 112) reported higher social capital overall than participants who did not use any social media to communicate with colleagues at work (n = 40). This difference also presented itself in terms of the social capital subscales (network ties, shared vision, and trust). Mediation analysis conducted with users of social media at work (n = 112) revealed that social media use was a significant mediator in the relationship between virtuality at work and social capital overall (partial mediation). Subsequent analyses with the subscales for virtuality and social capital suggested full mediation of the relationship in most instances (with the exception of work practices). Originality/value: This is the first study to examine the relationship between virtuality, social media, and social capital at work. The result of this study suggests that social media use at work between colleagues can play a significant role in promoting social capital in workplaces that are heavily reliant on technological application to support interactions at work and feature geographical and temporal dispersion. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher Emerald Publishing Limited en
dc.relation.uri https://www.emeraldinsight.com/doi/full/10.1108/ER-03-2018-0093
dc.rights © 2019, Emerald Publishing Limited. All rights reserved. en
dc.subject Social capital en
dc.subject Social media en
dc.subject Virtuality en
dc.title Virtuality at work and social media use among dispersed workers: promoting network ties, shared vision and trust en
dc.type Article (peer-reviewed) en
dc.internal.authorcontactother Debora Jeske, Applied Psychology, University College Cork, Cork, Ireland. T: +353-21-490-3000 E: d.jeske@ucc.ie en
dc.internal.availability Full text available en
dc.description.version Accepted Version en
dc.description.status Peer reviewed en
dc.identifier.journaltitle Employee Relations en
dc.internal.IRISemailaddress d.jeske@ucc.ie en


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