Algorithmic management and app-work in the gig economy: A research agenda for employment relations and HRM

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dc.contributor.author Duggan, James
dc.contributor.author Sherman, Ultan
dc.contributor.author Carbery, Ronan
dc.contributor.author McDonnell, Anthony
dc.date.accessioned 2019-09-20T09:09:41Z
dc.date.available 2019-09-20T09:09:41Z
dc.date.issued 2019-09-12
dc.identifier.citation Duggan, J., Sherman, U., Carbery, R. and McDonnell, A. (2019) 'Algorithmic management and app-work in the gig economy: A research agenda for employment relations and HRM', Human Resource Management Journal. doi: 10.1111/1748-8583.12258 en
dc.identifier.startpage 1 en
dc.identifier.endpage 19 en
dc.identifier.issn 0954-5395
dc.identifier.uri http://hdl.handle.net/10468/8584
dc.identifier.doi 10.1111/1748-8583.12258 en
dc.description.abstract Current understanding of what constitutes work in the growing gig economy is heavily conflated, ranging from conceptualisations of independent contracting to other forms of contingent labour. This article calls for a move away from problematic aggregations by proposing a classification of gig work into three variants, all based strongly upon key technological features: app-work, crowdwork, and capital platform work. Focusing specifically on the app-work variant, this article's more delineated focus on the textured dimensions of this work proposes new lines of enquiry into employment relationships and human resource management. Examining the crucial role of algorithmic management, we critically discuss the impact of this novel mediation tool used by gig organisations for the nature of employment relations within app-work, work assignment processes, and performance management. In so doing, we propose a series of research questions that can serve as a guide for future research in this increasingly important field. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher John Wiley & Sons, Inc. en
dc.relation.uri https://onlinelibrary.wiley.com/doi/abs/10.1111/1748-8583.12258
dc.rights © 2019, John Wiley & Sons Ltd. This is the peer reviewed version of the following article: Duggan, J., Sherman, U., Carbery, R. and McDonnell, A. (2019) 'Algorithmic management and app-work in the gig economy: A research agenda for employment relations and HRM', Human Resource Management Journal. doi: 10.1111/1748-8583.12258, which has been published in final form at https://doi.org/10.1111/1748-8583.12258. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. en
dc.subject Algorithmic management en
dc.subject Employment relations en
dc.subject Gig economy en
dc.subject HRM en
dc.subject Precarious employment en
dc.subject App-work en
dc.title Algorithmic management and app-work in the gig economy: A research agenda for employment relations and HRM en
dc.type Article (peer-reviewed) en
dc.internal.authorcontactother Ronan Carbery, Management & Marketing, University College Cork, Cork, Ireland. +353-21-490-3000 Email: ronan.carbery@ucc.ie en
dc.internal.availability Full text available en
dc.check.info Access to this article is restricted until 24 months after publication by request of the publisher. en
dc.check.date 2021-09-12
dc.date.updated 2019-09-20T08:55:03Z
dc.description.version Accepted Version en
dc.internal.rssid 499775692
dc.contributor.funder Irish Research Council en
dc.description.status Peer reviewed en
dc.identifier.journaltitle Human Resource Management Journal en
dc.internal.copyrightchecked Yes
dc.internal.licenseacceptance Yes en
dc.internal.IRISemailaddress ronan.carbery@ucc.ie en
dc.internal.bibliocheck In press. Check vol / issue / page range. Amend citation as necessary.
dc.identifier.eissn 1748-8583


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