Product and service innovation and discontinuation in manufacturing and service firms in Europe

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dc.contributor.author Crowley, Frank
dc.date.accessioned 2019-09-30T14:23:32Z
dc.date.available 2019-09-30T14:23:32Z
dc.date.issued 2017-05-08
dc.identifier.citation Crowley, F. (2017) 'Product and Service Innovation and Discontinuation in Manufacturing and Service Firms in Europe'. European Journal of Innovation Management, 20(2), pp. 250-268. doi: 10.1108/EJIM-03-2016-0027 en
dc.identifier.volume 20 en
dc.identifier.issued 2 en
dc.identifier.startpage 250 en
dc.identifier.endpage 268 en
dc.identifier.issn 1460-1060
dc.identifier.uri http://hdl.handle.net/10468/8631
dc.identifier.doi 10.1108/EJIM-03-2016-0027 en
dc.description.abstract Purpose: The purpose of this paper is to explore product/service innovation and discontinuation using the firm as a unit of analysis. A key objective of the paper is to compare the results between manufacturing and service firms. Design/methodology/approach: A two-step production function approach is employed to examine first, a firm’s decision to innovate and second, a firm’s decision to discontinue products/services. Findings: The results indicate that the factors affecting product innovation and discontinuation are similar for manufacturing and service firms, where innovation was significant for product/service discontinuation and process innovation was found to be important for innovations. Similarly, monopoly power was important for innovation in both industry types. However, there were also some underlying differences, particularly in relation to firm age and economic geography effects. Practical implications: The conclusion of the paper is that it is not appropriate to assume that the process of product innovation and discontinuation will be identical across industry types. Originality/value: This study is the first study in the literature that examines product/service discontinuation at the firm level and the relationship between innovation and product/service discontinuation using the firm as a unit of analysis. This study further adds to the under-researched (relative to manufacturing studies) area of service innovation. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher Emerald en
dc.relation.uri http://www.emeraldinsight.com/doi/full/10.1108/EJIM-03-2016-0027
dc.rights © Emerald Publishing Limited en
dc.subject Innovation en
dc.subject Manufacturing en
dc.subject Services en
dc.title Product and service innovation and discontinuation in manufacturing and service firms in Europe en
dc.type Article (peer-reviewed) en
dc.internal.authorcontactother Frank Crowley, Economics, University College Cork, Cork, Ireland. +353-21-490-3000 Email: frank.crowley@ucc.ie en
dc.internal.availability Full text available en
dc.date.updated 2019-09-30T14:18:21Z
dc.description.version Accepted Version en
dc.internal.rssid 364954390
dc.description.status Peer reviewed en
dc.identifier.journaltitle European Journal of Innovation Management en
dc.internal.copyrightchecked No
dc.internal.licenseacceptance Yes en
dc.internal.IRISemailaddress frank.crowley@ucc.ie en


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