• Exploring characteristics of IT capability in enabling a customer-focused strategy 

  AlHarbi, Ahmed M. (University College Cork, 2017)

  The customer-focused approach is a prominent trend pursued by organisations. Every part of an organisation that follows this approach has a role in the success of that organisation's customer-focused strategy. The role of ...
• Exploring the Information behaviour of expectant and new mothers: a longitudinal study 

  Mahony, Carolanne (University College Cork, 2017)

  The rise in online information-seeking raises important questions for information systems researchers, such as how can we tailor information resources to meet the needs of diverse user groups? The study of information ...
• A quality oriented approach towards information requirement determination in equivocal situations 

  Mousavinejad, Seyed Mohammad Amin (University College Cork, 2016)

  Analysis of users’ needs is one of the key determinants of any system’s success and the foundation of requirement determination process. Yet because of the complexity of human’s needs, the process of requirement determination ...
• Exploring the role of core IS capabilities throughout the IS/IT service co-production lifecycle 

  Kasraian, Laleh (University College Cork, 2017)

  The main challenge in service co-production is how a firm’s project team may accomplish service design and modifications efficiently and quickly enough to meet the customers’ expectations within a definite timeframe. With ...
• Social media enabled collaborative learning environments: a design science research approach 

  Doyle, Cathal (University College Cork, 2016)

  Collaborative technologies such as Group Decision Support Systems were proclaimed to be able to impact the learning environments of educational institutions twenty years ago, where the Information Systems discipline was ...

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