Investigating the antecedents of perceived threats and user resistance to health information technology

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dc.contributor.advisor Carton, Fergal en
dc.contributor.advisor O'Connor, Yvonne en Alohali, Mansor 2021-09-20T12:39:54Z 2021-09-20T12:39:54Z 2021-07-22 2021-07-22
dc.identifier.citation Alohali, M. 2021. Investigating the antecedents of perceived threats and user resistance to health information technology. PhD Thesis, University College Cork. en
dc.identifier.endpage 288 en
dc.description.abstract The problem of physicians and nurses’ resistance to Health Information Technology (HIT) is an issue that could lead to time wastage, budget overruns and HIT implementation failure, leading to substantial financial losses for many organisations. Moreover, it prevents organisations from harnessing the desired benefits of HIT. Therefore, to better manage the implementation of new IT projects, it is imperative to recognise and understand behaviours of resistance. A deeper understanding of user resistance will allow organisations to control and manage such behaviour, helping to ensure the success and continued use of HIT. Information systems (IS) literature indicates that user resistance can arise from a negative user perception of IS in healthcare. The antecedents of these negative perceptions have not been thoroughly examined nor have their relationship with the perceived threat. This study theorises why physicians and nurses perceive HIT as a threat and how those perceived threats lead to user resistance. The study adopts a qualitative method, using within- and cross-case analysis of two in-depth case studies, a military hospital and a public hospital. This study contributes to user resistance research by identifying the antecedents of perceived threats and user resistance. It highlights the differences between the cases due to the differences in culture, management style, and organisational decisions regarding whether to develop HIT in-house or to buy it, and whether these factors influence the antecedents of perceived threats and user resistance. Finally, the study shows how the differences between physicians and nurses and the differences across various levels of physicians influence the antecedents of perceived threats. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher University College Cork en
dc.rights © 2021, Mansor Alohali. en
dc.rights.uri en
dc.subject User resistance en
dc.subject Health information technology en
dc.subject Perceived threats en
dc.title Investigating the antecedents of perceived threats and user resistance to health information technology en
dc.type Doctoral thesis en
dc.type.qualificationlevel Doctoral en
dc.type.qualificationname PhD - Doctor of Philosophy en
dc.internal.availability Full text not available en
dc.description.version Accepted Version en
dc.contributor.funder Majmaah University en
dc.description.status Not peer reviewed en Business Information Systems en
dc.internal.conferring Autumn 2021 en
dc.availability.bitstream embargoed 2022-09-30

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© 2021, Mansor Alohali. Except where otherwise noted, this item's license is described as © 2021, Mansor Alohali.
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