Towards a situation-awareness-driven design of operational business intelligence & analytics systems

Nadj, Mario; Morana, Stefan; Maedche, Alexander

Towards a situation-awareness-driven design of operational business intelligence & analytics systems

Files

5-94_DESRIST2015_Towards a Situation-Awareness-Driven Design of Operational Business Intelligence & Analytics Systems.pdf(95.13 KB)

Published Version

Date

2015-05

Authors

Nadj, Mario

Morana, Stefan

Maedche, Alexander

Publisher

DESRIST 2015

Abstract

With the swamping and timeliness of data in the organizational context, the decision maker’s choice of an appropriate decision alternative in a given situation is defied. In particular, operational actors are facing the challenge to meet business-critical decisions in a short time and at high frequency. The construct of Situation Awareness (SA) has been established in cognitive psychology as a valid basis for understanding the behavior and decision making of human beings in complex and dynamic systems. SA gives decision makers the possibility to make informed, time-critical decisions and thereby improve the performance of the respective business process. This research paper leverages SA as starting point for a design science project for Operational Business Intelligence and Analytics systems and suggests a first version of design principles.

Keywords

Situation awareness , Design science , Operational business intelligence & analytics

Citation

NADJ, M., MORANA, S., MAEDCHE, A. 2015. Towards a situation-awareness-driven design of operational business intelligence & analytics systems. In: DONNELLAN, B., GLEASURE, R., HELFERT, M., KENNEALLY, J., ROTHENBERGER, M., CHIARINI TREMBLAY, M., VANDERMEER, D. & WINTER, R. (eds.) At the Vanguard of Design Science: First Impressions and Early Findings from Ongoing Research Research-in-Progress Papers and Poster Presentations from the 10th International Conference, DESRIST 2015. Dublin, Ireland, 20-22 May. pp. 33-40.