Exploring the role of third parties in digital transformation initiatives: a problematized assumptions perspective

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dc.contributor.authorO’Neill, Jacken
dc.contributor.authorPidoyma , Daviden
dc.contributor.authorNorthridge , Ciaraen
dc.contributor.authorPai , Shivanien
dc.contributor.authorTreacy, Stephenen
dc.contributor.authorBrosnan, Andrewen
dc.date.accessioned2025-07-14T13:31:57Z
dc.date.available2025-07-14T13:31:57Z
dc.date.issued2025en
dc.description.abstractThe exponential growth of digital transformation within information systems (IS) research is being matched only by the rapid development of third party solutions and services designed to assist organizations in delivering profound change through technology. However, digital transformation remains to be described in the literature as a primarily internally orchestrated initiative with limited insight on the role of third parties explored to date. This contributes to a wider trend of unqualified assumptions emerging within digital transformation research which has stunted theoretical and practitioner development within the initiative such as problematic axioms pertaining to the role of said third parties, the view of digital transformation as a process, or views on the role of value within a transformation. The assumptions and their associated impacts present major risk factors for successful digital transformation. Our study leverages assumption problematization and semi—structured interviews to explore the extent with which a digital transformation can be orchestrated by third parties outside of the organization with the associated findings providing alternative perspectives to expand the collective understanding of digital transformation within both research and practice.en
dc.description.statusPeer revieweden
dc.description.versionPublished Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationO’Neill, J., Pidoyma, D., Northridge, C., Pai, S., Treacy, S. and Brosnan, A. (2025) 'Exploring the role of third parties in digital transformation initiatives: a problematized assumptions perspective', Communications of the Association for Information Systems, 57(1), pp. 156-184. https://doi.org/10.17705/1CAIS.05707en
dc.identifier.doi10.17705/1CAIS.05707en
dc.identifier.endpage184en
dc.identifier.issn1529-3181en
dc.identifier.issued1en
dc.identifier.journaltitleCommunications of the Association for Information Systemsen
dc.identifier.startpage156en
dc.identifier.urihttps://hdl.handle.net/10468/17699
dc.identifier.volume57en
dc.language.isoenen
dc.publisherAssociation for Information Systemsen
dc.rights© 2025, the Association for Information Systems. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists requires prior specific permission and/or fee.en
dc.subjectDigital transformationen
dc.subjectThird partiesen
dc.subjectManaged servicesen
dc.subjectProblematizationen
dc.titleExploring the role of third parties in digital transformation initiatives: a problematized assumptions perspectiveen
dc.typeArticle (peer-reviewed)en
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