Investigating the antecedents of perceived threats and user resistance to health information technology: towards a comprehensive user resistance model

dc.contributor.authorAlohali, Mansor
dc.contributor.authorO'Connor, Yvonne
dc.contributor.authorCarton, Fergal
dc.date.accessioned2019-01-16T10:08:25Z
dc.date.available2019-01-16T10:08:25Z
dc.date.issued2018-06
dc.date.updated2019-01-16T10:01:53Z
dc.description.abstractHealth Information Technology (HIT) has the potential to improve healthcare delivery by reducing medical errors, improving service quality, and lowering healthcare cost. Despite evident integration benefits of HIT, use of HIT by medical staff and hospitals remain low, user resistance being one of the major factors involved. The literature indicates that user resistance to HIT is predicated by their perception. However, we do not fully understand how some users’ perception is formed. In this study, we aim to investigate the organisational factors, the personal traits of the user, HIT-related factors, and the factors related to the interaction between physicians and nurses and the organisation that lead to perceived threat, risk, and dissatisfaction. The study develops a comprehensive model that builds on, and extends, existing theories of user resistance. The model will be developed by studying user resistance from a post-implementation perspective using a qualitative approach, in which qualitative data collection and analysis methods will be used. The study will lead to a better understanding of the phenomenon, as it will contribute to identifying the core reasons for resistance, which in turn will help organisations solve the root causes of the problem.en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationAlohali, M., O'Connor, Y. and Carton, F. (2018) 'Investigating the antecedents of perceived threats and user resistance to health information technology: towards a comprehensive user resistance model', ECIS 2018: Twenty-Sixth European Conference on Information Systems, Portsmouth, United Kingdom, 23-28 June.en
dc.identifier.endpage13en
dc.identifier.journaltitleECIS 2018: Twenty-Sixth European Conference on Information Systemsen
dc.identifier.startpage1en
dc.identifier.urihttps://hdl.handle.net/10468/7299
dc.language.isoenen
dc.publisherEuropean Conference on Information Systems, ECISen
dc.relation.ispartofECIS 2018: Twenty-Sixth European Conference on Information Systems (ECIS2018)
dc.relation.urihttp://ecis2018.eu/published-ecis-2018-papers/
dc.rights© 2018 the authors.en
dc.subjectUser resistanceen
dc.subjectHealth information technologyen
dc.subjectPost-adoptionen
dc.subjectPerceived threatsen
dc.titleInvestigating the antecedents of perceived threats and user resistance to health information technology: towards a comprehensive user resistance modelen
dc.typeConference itemen
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