Navigating complex frontiers: International business travellers as global boundary spanners in MNEs

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dc.contributor.authorConroy, Kieran Michael
dc.contributor.authorMcDonnell, Anthony
dc.contributor.authorJooss, Stefan
dc.date.accessioned2020-09-16T11:24:32Z
dc.date.available2020-09-16T11:24:32Z
dc.date.issued2020-07-29
dc.date.updated2020-09-16T09:24:47Z
dc.description.abstractThis paper explores how international business travellers (IBTs) enact global boundary spanning roles within multinational enterprises (MNEs). Incorporating a boundary spanning lens, and drawing on recent insights on the evolving nature of global mobility, we argue that IBTs represent distinctive yet valuable forms of hyper-mobility that current studies in international management have largely overlooked. We undertake a qualitative case study design and our findings demonstrate how, in acting as global boundary spanners, IBTs are confronted with unique challenges to other more traditional forms of global mobility. Specifically, we develop a framework that details how IBTs manage complexity across three interrelated boundaries - relational, knowledge and cultural. We find that in effectively navigating across these complex frontiers, IBTs are proactive in continuously developing and weaving new connections, tapping into and sharing diverse knowledge, and as well as confronting and overcoming recurrent cultural challenges. Our study addresses recent calls for greater cross-fertilisation of ideas between global strategy and global mobility and in doing so we argue that MNEs need to recognise and leverage IBTs as strategically valuable boundary spanners.en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationConroy, K. M., McDonnell, A. and Jooss, S. (2020) 'Navigating complex frontiers: International business travellers as global boundary spanners in MNEs', Academy of Management Annual Meeting 2020, 7-11 August. Academy of Management Proceedings, 2020(1). doi: 10.5465/AMBPP.2020.52en
dc.identifier.doi10.5465/AMBPP.2020.52en
dc.identifier.eissn2151-6561
dc.identifier.endpage6en
dc.identifier.issn0065-0668
dc.identifier.issued1en
dc.identifier.journaltitleAcademy of Management Proceedingsen
dc.identifier.startpage1en
dc.identifier.urihttps://hdl.handle.net/10468/10530
dc.identifier.volume2020en
dc.language.isoenen
dc.publisherAcademy of Managementen
dc.relation.urihttps://aom.org/events/annual-meeting
dc.rights© 2020, Academy of Management. This manuscript version is made available under the CC BY-NC-ND 4.0 license. Academy of Management Annual Meeting Proceedings includes abstracts of all papers and symposia presented at the annual conference, plus 6-page abridged versions of the “Best Papers” accepted for inclusion in the program (approximately 10%). Papers published in the Proceedings are abridged because presenting papers at their full length could preclude subsequent journal publication. Please contact the author(s) directly for the full papers.en
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subjectInternational business travellersen
dc.subjectIBTsen
dc.subjectGlobal boundary spanningen
dc.subjectMultinational enterprisesen
dc.subjectMNEsen
dc.titleNavigating complex frontiers: International business travellers as global boundary spanners in MNEsen
dc.typeConference itemen
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