"PS. I Love You": understanding the impact of posthumous digital messages

Simple item page
dc.contributor.authorJamison-Powell, Sue
dc.contributor.authorBriggs, Pam
dc.contributor.authorLawson, Shaun
dc.contributor.authorLinehan, Conor
dc.contributor.authorWindle, Karen
dc.contributor.authorGross, Harriet
dc.date.accessioned2017-04-28T08:37:44Z
dc.date.available2017-04-28T08:37:44Z
dc.date.issued2016-05-07
dc.date.updated2017-04-27T09:44:02Z
dc.description.abstractA number of digital platforms and services have recently emerged that allow users to create posthumous forms of communication, effectively arranging for the delivery of messages from 'beyond the grave'. Despite some evidence of interest and popularity of these services, little is known about how posthumous messages may impact the people who receive them. We present a qualitative study that explores the type of experiences potentially triggered upon receiving such messages. Our findings firstly suggest that posthumous messaging services have the potential to alter the relationship between the bereaved and the deceased, and secondly provide insight into how users make sense of this altered relationship. Through the inference of a set of design considerations for posthumous communication services, we reveal a number of conflicts that are not easily solvable through technological means alone, and which may serve as starting points for further research. Our work extends the growing body of research that is concerned with digital interactions related to death and dying.en
dc.description.statusPeer revieweden
dc.description.urihttps://chi2016.acm.org/wp/en
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationJamison-Powell, S., Briggs, P., Lawson, S., Linehan, C., Windle, K. and Gross, H. (2016) '"PS. I Love You": understanding the impact of posthumous digital messages' in Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16), Santa Clara, California, USA, 7-12 May. ACM, New York, NY, USA, pp. 2920-2932. doi: 10.1145/2858036.2858504en
dc.identifier.doi10.1145/2858036.2858504
dc.identifier.endpage2932en
dc.identifier.isbn978-1-4503-3362-7
dc.identifier.startpage2920en
dc.identifier.urihttps://hdl.handle.net/10468/3899
dc.language.isoenen
dc.publisherAssociation for Computing Machineryen
dc.relation.ispartof2016 CHI Conference on Human Factors in Computing Systems (CHI '16)
dc.rights© 2016 ACM. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16) http://dx.doi.org/10.1145/2858036.2858504en
dc.subjectContinuing bondsen
dc.subjectMichael Jacksonen
dc.subjectSocial mediaen
dc.subjectBereavementen
dc.subjectDeathen
dc.subjectOnlineen
dc.subjectEmotionsen
dc.subjectFacebooken
dc.subjectCanceren
dc.subjectGriefen
dc.title"PS. I Love You": understanding the impact of posthumous digital messagesen
dc.typeConference itemen
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
PS_I_love_you_-_camera_ready_FINAL_AUTHORS.pdf
Size:
334.57 KB
Format:
Adobe Portable Document Format
Description:
Accepted Version
Download
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
2.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Applied Psychology - Conference Items
Publication Exchange Project - Conference items