Generative AI at work: mundane and productive articulation

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dc.contributor.authorLarsen-Ledet, Ida
dc.contributor.funderEuropean Research Executive Agency, REA
dc.contributor.funderResearch Executive Agency, REA
dc.contributor.funderEuropean Commission, EC, 101110480
dc.date.accessioned2026-04-09T15:50:01Z
dc.date.available2026-04-09T15:50:01Z
dc.date.issued2026-04-13
dc.description.abstractThis paper proposes a distinction between productive and mundane articulation in people's interactions with generative AI. While generative AI produces useful results for certain tasks and domains, for many types of work, experiences with AI are still dominated by generic and superficially relevant responses. People are often required to provide context and clarifications through several iterations to get usable output. This paper argues that generative AI will not become a true asset in the workplace unless it allows people to focus on productive articulation that helps them reflect on and refine the objectives of their work, by reducing the need for mundane articulation that makes up the rote work of setting up fundamental context for generative AI to deliver useful results.en
dc.description.sponsorshipThank you to Sean Rintel and Lev Tankelevitch for showing an interest in the conceptual distinction between mundane and productive articulation when I used it in a presentation in 2024. This encouraged me to develop my thinking on it further. This work was partially funded by the European Union under Marie Skłodowska-Curie Actions Postdoctoral Fellowship grant agreement no. 101110480. Views and opinions expressed are, however, those of the authors only and do not necessarily reflect those of the European Union or the European Research Executive Agency (REA). Neither the European Union nor the granting authority can be held responsible for them.
dc.description.versionAccepted Version
dc.format.extent6
dc.format.mimetypeapplication/pdfen
dc.identifier.authororcidLarsen-Ledet, Ida§0000-0002-1291-135X
dc.identifier.citationLarsen-Ledet, I 2026, 'Generative AI at work: mundane and productive articulation', Paper presented at 2026 CHI Conference on Human Factors in Computing Systems, Barcelona, Spain, 13/04/26 - 17/04/26 pp. 1-6. https://doi.org/10.1145/3772363.3798602
dc.identifier.doi10.1145/3772363.3798602
dc.identifier.endpage6
dc.identifier.startpage1
dc.identifier.urihttps://hdl.handle.net/10468/18688
dc.language.isoen
dc.relation.urihttps://www.scopus.com/pages/publications/105038113427
dc.rightsPublisher Copyright: © 2026 Copyright held by the owner/author(s).
dc.rights.accessrightsopen access
dc.rights.licensenameAttribution 4.0 International
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/
dc.statusPeer reviewed
dc.subjectAI articulation
dc.subjectContextualization
dc.subjectGenAI
dc.subjectGenerative AI
dc.subjectHuman-AI interaction
dc.subjectHuman-computer interaction
dc.subjectKnowledge work
dc.subjectPersonalization
dc.subjectRelevance
dc.subjectgenerative AI
dc.subjectrelevance
dc.subjectknowledge work
dc.subjectpersonalization
dc.subjectcontext
dc.subjecthuman-AI interaction
dc.titleGenerative AI at work: mundane and productive articulationen
dc.typeConference item
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