From transactions to interactions: social considerations for digital money

dc.contributor.authorFerreira, Jennifer
dc.contributor.authorPerry, Mark
dc.date.accessioned2019-05-16T08:50:20Z
dc.date.available2019-05-16T08:50:20Z
dc.date.issued2018-12-07
dc.description.abstractIn our highly connected world, the number of digital transactions is growing, and so too are the myriad of digital platforms that enable these transactions. While the dominant perspective on developing digital payment. Digital payments platforms involves implementing an efficient, low cost, and secure transfer of value, in this chapter, we take a step back to re-examine how digital transactions are embedded in social relationships, and that by focusing solely on the transfer of value, it is possible to miss opportunities for social interactions in digital transactions. We examine the affordances of digital transactions to illustrate possibilities for action, opportunities for interaction, and the roles of negotiation and intermediation within digital transactions. We then highlight some social impacts of digital transactions and its associated data generation, its embeddedness alongside other available forms of transaction, and the ways in which the digital world conflates money with payment systems.en
dc.description.statusPeer revieweden
dc.description.versionPublished Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationFerreira J., Perry M. (2019) From Transactions to Interactions: Social Considerations for Digital Money. In: Lynn T., Mooney J., Rosati P., Cummins M. (eds) Disrupting Finance. Palgrave Studies in Digital Business & Enabling Technologies. Palgrave Pivot, Cham. pp.121-133. DOI: 10.1007/978-3-030-02330-0_8en
dc.identifier.doi10.1007/978-3-030-02330-0_8en
dc.identifier.endpage133en
dc.identifier.isbn978-3-030-02330-0
dc.identifier.startpage121en
dc.identifier.urihttps://hdl.handle.net/10468/7916
dc.language.isoenen
dc.publisherSpringer International Publishingen
dc.relation.ispartofDisrupting Finance. Palgrave Studies in Digital Business & Enabling Technologies
dc.rights© The Author(s). 2019en
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/en
dc.subjectDigital moneyen
dc.subjectFinancial affordanceen
dc.subjectSocial transactionsen
dc.subjectInteraction designen
dc.subjectUser experience designen
dc.titleFrom transactions to interactions: social considerations for digital moneyen
dc.typeBook chapteren
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