Healthcare workers use of psychological support resources during COVID-19; a mixed methods approach utilising Pillar Integration Analysis

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dc.contributor.authorRichards, Helen L.
dc.contributor.authorEustace, Joseph
dc.contributor.authorO'Dwyer, Amanda
dc.contributor.authorWormald, Andrew
dc.contributor.authorCurtin, Yvonne
dc.contributor.authorFortune, Dónal G.
dc.contributor.funderHealth Research Boarden
dc.date.accessioned2022-05-13T11:32:47Z
dc.date.available2022-05-13T11:32:47Z
dc.date.issued2022-04-27
dc.date.updated2022-05-13T11:10:01Z
dc.description.abstractObjectives: We sought to examine healthcare workers (HCWs) utilisation of formal and informal psychological support resources in the workplace during the first and third waves of the COVID-19 pandemic in Ireland. Methods: A convergent mixed methods approach was undertaken. Four hundred and thirty HCWs in the Mid West and South of Ireland responded to an online survey in terms of their use of psychological support resources during Wave 1 (April/May 2020) of COVID-19. Thirty-nine HCWs undertook in depth interviews at Wave 3 (January/February 2021), and a further quantitative survey was distributed and completed by 278 HCWs at this time. Quantitative data arising at Wave 1 and Wave 3, were synthesised with Qualitative data collected at Wave 3. A Pillar Integration Process (PIP) was utilised in the analysis of the quantitative and qualitative data. Results: Five pillars were identified from the integration of results. These were: a) the primacy of peer support, b) the importance of psychologically informed management, c) a need to develop the organisational well-being ethos, d) support for all HCWs, and e) HCWs ideas for developing the well-being path. These pillars encapsulated a strong emphasis on collegial support, an emphasis on the need to support managers, a questioning of the current supports provided within the healthcare organisations and critical reflections on what HCWs viewed as most helpful for their future support needs. Conclusions: HCWs who utilised supportive resources indicated â in houseâ supports, primarily collegial resources, were the most frequently used and perceived as most helpful. While formal psychological supports were important, the mechanism by which such psychological support is made available, through utilising peer support structures and moving towards psychologically informed supervisors and workplaces is likely to be more sustainable and perceived more positively by HCWs.en
dc.description.sponsorshipHealth Research Board (Grant number: COV19-2020-042)en
dc.description.statusPeer revieweden
dc.description.versionPublished Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.articleide0267458en
dc.identifier.citationRichards, H. L., Eustace, J., O'Dwyer, A., Wormald, A., Curtin, Y., Fortune, D. G. (2022) 'Healthcare workers use of psychological support resources during COVID-19; a mixed methods approach utilising Pillar Integration Analysis', PLOS ONE, 17(4), e0267458 (22pp). doi: 10.1371/journal.pone.0267458en
dc.identifier.doi10.1371/journal.pone.0267458en
dc.identifier.eissn1932-6203
dc.identifier.endpage22en
dc.identifier.issued4en
dc.identifier.journaltitlePLOS ONEen
dc.identifier.startpage1en
dc.identifier.urihttps://hdl.handle.net/10468/13178
dc.identifier.volume17en
dc.language.isoenen
dc.publisherPublic Library of Scienceen
dc.rights© 2022, Richards et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.en
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/en
dc.subjectHealthcare workersen
dc.subjectPsychological supportsen
dc.titleHealthcare workers use of psychological support resources during COVID-19; a mixed methods approach utilising Pillar Integration Analysisen
dc.typeArticle (peer-reviewed)en
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