The experiences of elderly service users with regard to public audiology services in Ireland
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Published Version
Date
2020-05-29
Authors
O'Hehir, Caitlin Orna
Journal Title
Journal ISSN
Volume Title
Publisher
Community-Academic Research Links, University College Cork
Published Version
Abstract
Background: As life expectancy increases, there is a corresponding increase in age-related conditions including deterioration of hearing acuity due to ageing
(presbyacusis). Individuals with presbyacusis have been reported to exhibit
depression, suffer social isolation and a decline in cognitive function. Recent
research has identified multiple barriers, which influence hearing aid uptake,
including inadequate audiological rehabilitation. What are the experiences of older
service users with regard to public Audiology Services? There is no research
currently available analysing the public Audiology care pathway for the older
population in Ireland.
Aim: This study aims to explore the experiences and views of older adults with
hearing loss, who live alone, during their journey through the public Audiology
Services i.e. from their direct referral to the follow-up appointment post hearing aid
fitting. The research project was conducted in collaboration with a community
partner Friendly Call Cork under the Community-based Academic Research Link
(CARL) in University College Cork (UCC).
Method: This study was a pilot study. In order to collect data, a mixed method
research design was adopted. A latent thematic approach was used to analyse the
qualitative data. The quantitative data was presented using tables.
Results: The student researcher visited 5 members of Friendly Call Cork
accompanied by a Volunteer who was already familiar to them. The members
responded to the questions in the questionnaire during these home visits. The results
revealed defined areas along the public Audiology care pathway which would support this vulnerable population: accessibility of services, advocacy, monitoring of
onward referrals and patient progress.
Conclusion: The findings highlight that older adults who live alone require specific
and targeted supports including advocates, additional follow up appointments and
counselling sessions.
Description
Keywords
Elderly service users , Friendly Call Cork , Public audiology services
Citation
O’Hehir, C. O. (2020) The experiences of elderly service users with regard to public audiology services in Ireland. Cork: Community-Academic Research Links, University College Cork.