Food-system actors’ perspectives on trust: an international comparison

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dc.contributor.authorTonkin, Emma
dc.contributor.authorWilson, Annabelle M.
dc.contributor.authorCoveney, John
dc.contributor.authorHenderson, Julie
dc.contributor.authorMeyer, Samantha B.
dc.contributor.authorMcCarthy, Mary Brigid
dc.contributor.authorO’Reilly, Seamus
dc.contributor.authorCalnan, Michael
dc.contributor.authorMcGloin, Aileen
dc.contributor.authorKelly, Edel
dc.contributor.authorWard, Paul
dc.contributor.funderAustralian Research Councilen
dc.contributor.funderFood Standards Australia New Zealanden
dc.contributor.funderSA Healthen
dc.date.accessioned2024-01-17T14:37:28Z
dc.date.available2024-01-17T14:37:28Z
dc.date.issued2019
dc.description.abstractPurpose: The purpose of this paper is to compare the perspectives of actors who contribute to trust in the food system in four high income countries which have diverse food incident histories: Australia, New Zealand (NZ), the United Kingdom (UK) and the Island of Ireland (IOI), focussing on their communication with the public, and their approach to food system interrelationships. Design/methodology/approach: Data were collected in two separate studies: the first in Australia, NZ and the UK (Study 1); and the second on the IOI (Study 2). In-depth interviews were conducted with media, food industry and food regulatory actors across the four regions (n=105, Study 1; n=50, Study 2). Analysis focussed on identifying similarities and differences in the perspectives of actors from the four regions regarding the key themes of communication with the public, and relationships between media, industry and regulators. Findings: While there were many similarities in the way food system actors from the four regions discussed (re)building trust in the context of a food incident, their perceptions differed in a number of critical ways regarding food system actor use of social media, and the attitudes and approaches towards relationships between food system actors. Originality/value: This paper outlines opportunities for the regions studied to learn from each other when looking for practical strategies to maximise consumer trust in the food system, particularly relating to the use of social media and attitudes towards role definition in industry–regulator relationships. © 2018, Emerald Publishing Limited.en
dc.description.sponsorshipAustralian Research Council (LP120100405)en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationTonkin, E., Wilson, A. M., Coveney, J., Henderson, J., Meyer, S. B., McCarthy, M. B., O’Reilly, S., Calnan, M., McGloin, A., Kelly, E. and Ward, P. (2018) 'Food-system actors’ perspectives on trust: an international comparison', British Food Journal, 121(2), pp.561-573. https://doi.org/10.1108/BFJ-05-2018-0291en
dc.identifier.doihttps://doi.org/10.1108/BFJ-05-2018-0291
dc.identifier.endpage573
dc.identifier.issn0007070X
dc.identifier.issued2
dc.identifier.journaltitleBritish Food Journalen
dc.identifier.startpage561
dc.identifier.urihttps://hdl.handle.net/10468/15404
dc.identifier.volume121
dc.language.isoenen
dc.publisherEmerald Group Holdings Ltd.en
dc.rights© 2018, Emerald Publishing Limited. All rights reserved.en
dc.subjectConsumeren
dc.subjectFood scareen
dc.subjectFood systemen
dc.subjectSocial mediaen
dc.subjectTrusten
dc.titleFood-system actors’ perspectives on trust: an international comparisonen
dc.typeArticle (peer-reviewed)en
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