Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia

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dc.contributor.authorSteele, James
dc.contributor.authorGregor, Shirley
dc.contributor.authorCampbell, John
dc.contributor.authorFitzgerald, Robert
dc.contributor.authorKeating, Byron
dc.contributor.editorParsons, Jeffrey
dc.contributor.editorTuunanen, Tuure
dc.contributor.editorVenable, John R.
dc.contributor.editorHelfert, Markus
dc.contributor.editorDonnellan, Brian
dc.contributor.editorKenneally, Jim
dc.contributor.funderNational University of Ireland, Maynoothen
dc.contributor.funderClaremont Graduate University, United Statesen
dc.contributor.funderMemorial University of Newfoundland, Canadaen
dc.date.accessioned2016-05-16T09:24:20Z
dc.date.available2016-05-16T09:24:20Z
dc.date.issued2016-05
dc.description.abstractCultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology can augment the visitor experience, and how to engage with their visitors to design programs that will meet visitors' expectations for greater interaction. Using an iterative, design science based approach, coupled with design thinking workshops bringing stakeholders together, we showed how location-based educational services coupled with mobile apps on handheld devices could be designed to enrich the experience for school students visiting the National Portrait Gallery of Australia.en
dc.description.statusPeer revieweden
dc.description.versionPublished Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationSteele, J., Gregor, S., Campbell, J., Fitzgerald, R. & Keating, B. 2016. Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia. In: Parsons, J., Tuunanen, T., Venable, J. R., Helfert, M., Donnellan, B., & Kenneally, J. (eds.) Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2016. St. John, Canada, 23-25 May. pp. 17-24en
dc.identifier.endpage24en
dc.identifier.isbn978-1-906642-85-3
dc.identifier.startpage17en
dc.identifier.urihttps://hdl.handle.net/10468/2562
dc.language.isoenen
dc.publisherDESRIST 2016en
dc.relation.ispartofBreakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2016. St. John, Canada, 23-25 May
dc.relation.urihttps://desrist2016.wordpress.com/
dc.rights©2016, The Author(s).en
dc.subjectMuseum designen
dc.subjectDesign thinkingen
dc.subjectPatternsen
dc.subjectPattern languageen
dc.subjectBeaconsen
dc.subjectPositioningen
dc.subjectLocation-based technologyen
dc.titleDesigning location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australiaen
dc.typeConference itemen
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