Evaluating an emergency management decision support system with practitioner-driven scenarios: action design research

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dc.contributor.authorNeville, Karen
dc.contributor.authorO'Riordan, Sheila
dc.contributor.authorPope, Andrew
dc.contributor.authorÓ Lionáird, Mícheál
dc.contributor.funderSeventh Framework Programmeen
dc.date.accessioned2019-08-20T14:17:25Z
dc.date.available2019-08-20T14:17:25Z
dc.date.issued2018-12
dc.date.updated2019-08-20T14:10:44Z
dc.description.abstractEvaluating an IT artifact is essential in design science, as it serves to validate that a solution has achieved the purpose for which it was designed. This paper presents the evaluation of an emergency management (EM) decision support system (DSS). The DSS addresses the informational needs of strategic-level decision makers in the event of large-scale disasters. Disasters, by their very nature, are complex and unpredictable, require emergency responders to make rapid high risk decisions with the potential for life threatening and economically devastating results. This study details a phased evaluation using three scenarios: (1) Biological Hazard Response, (2) Cross-Border Chemical Explosion and Bio-Hazard, and (3) Regional and Interregional Mass Flooding. The mixed method evaluation elicited participant feedback to test usability and utility, guided by action design research. To ensure parity between scenarios, an existing EM framework informed scenario design with the unique addition of the DSS to support end-user processes.en
dc.description.statusPeer revieweden
dc.description.versionPublished Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationNeville, K., Ó Riordan, S., Pope, A., Ó Lionáird, M. (2018) Evaluating an Emergency Management Decision Support System with Practitioner-Driven Scenarios: Action Design Research ICIS 2018 Proceedings: Thirty Ninth International Conference on Information Systems, San Francisco, USA, 13-16 December.en
dc.identifier.endpage17en
dc.identifier.startpage1en
dc.identifier.urihttps://hdl.handle.net/10468/8358
dc.language.isoenen
dc.publisherAssociation for Information Systems (AIS)en
dc.relation.projectinfo:eu-repo/grantAgreement/EC/FP7::SP1::SEC/607685/EU/Protection Measures for Merchant Ships/PROMERCen
dc.relation.urihttps://aisel.aisnet.org/icis2018/practice/Presentations/7/
dc.rights© 2018 the authors.en
dc.subjectEmergency managementen
dc.subjectDecision support systemen
dc.subjectSystem evaluationen
dc.subjectDesign scienceen
dc.subjectAction researchen
dc.subjectScenariosen
dc.titleEvaluating an emergency management decision support system with practitioner-driven scenarios: action design researchen
dc.typeArticle (peer-reviewed)en
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