The importance of respectful language to enhance care. A statement of the Association of Cardiovascular Nurses and Allied Professions (ACNAP) of the ESC, the ESC patient forum and the ESC advocacy committee

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dc.check.date2026-04-11en
dc.check.infoAccess to this article is restricted until 12 months after publication by request of the publisheren
dc.contributor.authorLee, Geraldineen
dc.contributor.authorBarisone, Michelaen
dc.contributor.authorDendale, Paulen
dc.contributor.authorJennings, Catrionaen
dc.contributor.authorJones, Hwyelen
dc.contributor.authorKindermans, Hanneen
dc.contributor.authorKyriakou, Marthaen
dc.contributor.authorMoons, Philipen
dc.contributor.authorScheenaerts, Barten
dc.contributor.authorGibson, Ireneen
dc.date.accessioned2025-04-25T12:41:32Z
dc.date.available2025-04-25T12:41:32Z
dc.date.issued2025-04-11en
dc.description.abstractThe use of respectful communication is essential to establishing a good therapeutic relationship between the healthcare professional (HCP) and the patient. Negative language can adversely affect interactions between the public and HCPs. Person-centred care is advocated in cardiovascular care, but there is lack of information regarding on how communication and respectful language can be applied. The aim of this statement is to explore the concept of respectful language in the delivery of person-centred cardiovascular care and present a working definition of respectful language in the context of healthcare and HCPs. This paper outlines of the role of communication in the delivery of cardiovascular care with critical analysis of the relevant literature. Factors influencing respectful language including ethnicity and culture and the move from the term ‘patient’ to ‘person’ are explored. Digital technologies (such as remote monitoring) now play a key role in delivering healthcare and HCPs need to be mindful on how it affects communication. Another important consideration is artificial intelligence and its potential impact on respectful language. Many healthcare providers and organizations have developed plain language documents, and non-technical lay summaries are available for evidence-based guidelines and research. This paper offers suggestions for ensuring best practice in the use of respectful language. Undoubtedly, respectful language is central to delivering person centred care. Every individual HCP involved in providing cardiovascular care can make some changes to their communication. Further education and training in the use of respectful language is needed along with evidence highlighting patient-reported outcomes and experience.en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationLee, G., Barisone, M., Dendale, P., Jennings, C., Jones, H., Kindermans, H., Kyriakou, M., Moons, P., Scheenaerts, B. and Gibson, I. (2025) 'The importance of respectful language to enhance care. A statement of the Association of Cardiovascular Nurses & Allied Professions (ACNAP) of the ESC, the ESC patient forum and the ESC advocacy committee', European Journal of Cardiovascular Nursing, 24(3), pp.344-351. https://doi.org/10.1093/eurjcn/zvaf020en
dc.identifier.doi10.1093/eurjcn/zvaf020en
dc.identifier.eissn1873-1953en
dc.identifier.endpage351en
dc.identifier.issn1474-5151en
dc.identifier.issued3en
dc.identifier.journaltitleEuropean Journal of Cardiovascular Nursingen
dc.identifier.startpage344en
dc.identifier.urihttps://hdl.handle.net/10468/17345
dc.identifier.volume24en
dc.language.isoenen
dc.publisherOxford University Pressen
dc.relation.ispartofEuropean Journal of Cardiovascular Nursingen
dc.rights© 2025, the Authors. Published by Oxford University Press on behalf of the European Society of Cardiology. This article is published and distributed under the terms of the Oxford University Press, Standard Journals Publication Model (https://academic.oup.com/pages/standard-publication-reuse-rights)en
dc.subjectAdvocacyen
dc.subjectAllied health professionalsen
dc.subjectCommunicationen
dc.subjectNursesen
dc.subjectPhysiciansen
dc.subjectRespectful languageen
dc.titleThe importance of respectful language to enhance care. A statement of the Association of Cardiovascular Nurses and Allied Professions (ACNAP) of the ESC, the ESC patient forum and the ESC advocacy committeeen
dc.typeArticle (peer-reviewed)en
dc.typejournal-articleen
oaire.citation.issue3en
oaire.citation.volume24en
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