From bias to better care: cultural competency in primary care
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Date
2025
Authors
Chahrour, Houssein
Mathialagan, Sanjeevan
Ibrahim, Marim
Azad, Arman
Singh, Marissa
Journal Title
Journal ISSN
Volume Title
Publisher
UCC Medical Research and Technology Society
Published Version
Abstract
Implicit bias in healthcare significantly impacts patient care, especially in increasingly diverse populations. Primary care physicians, often the first point of contact for patients, play a crucial role in addressing these disparities. Studies show that implicit biases affect clinical judgment, treatment recommendations, and empathy, leading to poorer patient outcomes and satisfaction, particularly among marginalized groups. Cultural competency, encompassing awareness, attitudes, skills, and knowledge, is vital for delivering equitable and patient-centered care. However, many physicians feel unprepared for intercultural interactions, with nearly half lacking formal training in cultural and linguistic competency during medical education. This deficit perpetuates disparities in diagnostic evaluations, adherence to treatment, and health outcomes. By prioritizing cultural competency in primary care, healthcare systems can reduce disparities, improve patient satisfaction, and ensure holistic care. Advancing these initiatives is essential to achieving health equity and better outcomes for marginalized populations.
Description
Keywords
GP , Bias , Patient care , Culture and diversity
Citation
Chahrour, H., Mathialagan, S., Ibrahim, M., Azad, A. and Singh, M. (2025) 'From bias to better care: cultural competency in primary care', UCC Student Medical Journal, 5, pp. 72-75. https://doi.org/10.33178/SMJ.2025.1.15