Remote workers’ experiences with electronic monitoring during Covid-19: Implications and recommendations
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Published Version
Date
2022-02-07
Authors
Jeske, Debora
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald Publishing Limited
Published Version
Abstract
Purpose: This conceptual article outlines the known effects of employee monitoring on employees who are working remotely. Potential implications, as well as practitioner suggestions, are outlined to identify how practitioners can create more supportive employee experiences as well as apply these to workplace health management scenarios.
Approach: This overview is based on a selective and practically oriented review of articles that hitherto considered the health implications of remote workers being monitored electronically over the last two years. This overview is subsequently complemented by a discussion of more recent findings that outline the potential implications of monitoring for remote employees, employees’ work experience, and workplace health management.
Findings: Several practitioner-oriented suggestions are outlined that can pave the way to a more supportive employee experience for remote workers who are monitored electronically by their employers. These include the various health and social interventions, greater managerial awareness about factors that influence well-being, and more collaboration with health professionals to design interventions and new workplace policies. Organizations would also benefit from using audits and data analytics from monitoring tools to inform their interventions, while a rethink about work design, as well as organizational reviews of performance and working conditions further represent useful options to identify and set up the right conditions that foster both performance as well as employee well-being.
Originality: The article outlines practitioner-oriented suggestions that can directly and indirectly support employee well-being by recognizing the various factors that affect performance and experience.
Description
Keywords
Employee monitoring , Remote work , Mental health , Well-being , Pandemic
Citation
Jeske, D. (2022) 'Remote workers’ experiences with electronic monitoring during Covid-19: Implications and recommendations', International Journal of Workplace Health Management. doi: 10.1108/IJWHM-02-2021-0042