Patients’ perception of privacy and confidentiality in the emergency department of a busy obstetric unit

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dc.contributor.author Hartigan, Lucia
dc.contributor.author Cussen, Leanne
dc.contributor.author Meaney, Sarah
dc.contributor.author O'Donoghue, Keelin
dc.date.accessioned 2019-05-20T12:05:14Z
dc.date.available 2019-05-20T12:05:14Z
dc.date.issued 2018
dc.identifier.citation Hartigan, L., Cussen, L., Meaney, S. and O’Donoghue, K., 2018. Patients’ perception of privacy and confidentiality in the emergency department of a busy obstetric unit. BMC health services research, 18(1), 978 (6pp). DOI: 10.1186/s12913-018-3782-6 en
dc.identifier.volume 18 en
dc.identifier.issued 1 en
dc.identifier.startpage 1 en
dc.identifier.endpage 6 en
dc.identifier.issn 1472-6963
dc.identifier.uri http://hdl.handle.net/10468/7939
dc.identifier.doi 10.1186/s12913-018-3782-6 en
dc.description.abstract Privacy and confidentiality are central components of patient care and are of particular importance in obstetrics and gynaecology, where clinical situations of a sensitive nature regularly occur. The layout of the emergency department (ED) in maternity units is often not conducive to maintaining privacy. Our study aimed to discover if changing the environment could improve patients’ experiences in the ED. We surveyed patients and asked specific questions about their perception of privacy in the ED. We then repeated the survey following renovations to the ED which involved replacing curtained patient areas with walled cubicles. There were 75 pre-renovation surveys and 82 post-renovation surveys completed. Before the renovations took place, only 21% (n = 16) found their privacy to be adequate during their visit to the ED. However this rose to 89% (n = 73) post-renovation. Our study showed that patients’ perception of privacy and confidentiality significantly improved following refurbishment of the ED. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher BMC, Springer Nature en
dc.relation.uri https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-018-3782-6
dc.rights © 2018 Hartigan et al. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated. en
dc.rights.uri https://creativecommons.org/licenses/by/4.0/, http://creativecommons.org/publicdomain/zero/1.0 (Data) en
dc.subject Emergency department en
dc.subject Privacy en
dc.subject Confidentiality en
dc.subject Maternity unit en
dc.subject Pregnancy loss en
dc.title Patients’ perception of privacy and confidentiality in the emergency department of a busy obstetric unit en
dc.type Article (peer-reviewed) en
dc.internal.authorcontactother Keelin O'Donoghue, Department of Obstetrics and Gynaecology, University College Cork, Cork, Ireland. +353-21-490-3000 Email: K.Odonoghue@ucc.ie en
dc.internal.availability Full text available en
dc.description.version Published Version en
dc.description.status Peer reviewed en
dc.identifier.journaltitle BMC Health Services Research en
dc.internal.IRISemailaddress k.odonoghue@ucc.ie en
dc.identifier.articleid 978 en


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© 2018 Hartigan et al. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated. Except where otherwise noted, this item's license is described as © 2018 Hartigan et al. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.
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