Cloud service brokerage: Exploring characteristics and benefits of B2B cloud marketplaces

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Date
2020-08-28
Authors
Paulsson, Victoria
Emeakaroha, Vincent C.
Morrison, John
Lynn, Theo
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Publisher
Springer Nature Switzerland AG
Published Version
10.1007/978-3-030-43198-3_4
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Abstract
With the increasing popularity of cloud computing, a new technology and business model called cloud service brokerage (CSB) is emerging. CSB is, in essence, a middleman in the cloud-computing supply chain to connect prospective cloud buyers with suitable service providers. This chapter focuses on a type of CSB, B2B cloud marketplaces. Recently, this type of marketplace has evolved into two broad categories—business application marketplaces and API marketplaces. This chapter reviews the characteristics of B2B cloud marketplaces, and their benefits, which include ease-of-use and ease-of-integration, enhanced security, increased manageability, faster implementation, and cost reduction. The chapter concludes with two mini-case studies, on Salesforce AppExchange and RapidAPI, to illustrate how firms could use B2B cloud marketplaces to generate, capture and measure business value.
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Keywords
Cloud service brokerage , Application marketplace , Case study , API , Marketplace
Citation
Paulsson V., Emeakaroha V. C., Morrison J. and Lynn T. (2020) 'Cloud service brokerage: Exploring characteristics and benefits of B2B cloud marketplaces', in Lynn T., Mooney J., Rosati P. and Fox G. (eds) Measuring the Business Value of Cloud Computing. Palgrave Studies in Digital Business & Enabling Technologies. Cham: Palgrave Macmillan, pp. 57-71. doi: 10.1007/978-3-030-43198-3_4
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https://hdl.handle.net/10468/10456
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Computer Science - Book Chapters
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© 2020, the Authors. Open Access. This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence and indicate if changes were made.