Social relations and worker resistance in the platform economy: towards a future research agenda

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dc.contributor.authorDasgupta, Prakritien
dc.contributor.authorCarbery, Ronanen
dc.contributor.authorMcDonnell, Anthonyen
dc.contributor.authorJooss, Stefanen
dc.date.accessioned2025-02-14T12:57:38Z
dc.date.available2025-02-14T12:57:38Z
dc.date.issued2025-02-07en
dc.description.abstractThis paper examines how the social relations of platform work shape workers’ acts of resistance. We critically discuss the broad spectrum of resistance approaches employed by platform workers, bringing attention to how the heterogeneity and novelty of some practices stem from the dynamic and complex social relations of platform work. Accounting for resistance practices at both individual and collective levels, as well as across different types of platform work, enables one to consider the extent to which worker resistance has evolved from its more traditional association with the presence of a ‘shopfloor’ and established organisational structures and processes for social relations with supervisors and co-workers. We elucidate how worker resistance has emerged despite the considerable efforts by platform firms to marginalise the potential for resistance through their business models and conclude with an agenda to guide future research efforts.en
dc.description.statusPeer revieweden
dc.description.versionPublished Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationDasgupta, P., Carbery, R., McDonnell, A. and Jooss, S. (2025) 'Social relations and worker resistance in the platform economy: towards a future research agenda', New Political Economy, pp. 1-15. https://doi.org/10.1080/13563467.2025.2462138en
dc.identifier.doihttps://doi.org/10.1080/13563467.2025.2462138en
dc.identifier.endpage15en
dc.identifier.issn1356-3467en
dc.identifier.issn1469-9923en
dc.identifier.journaltitleNew Political Economyen
dc.identifier.startpage1en
dc.identifier.urihttps://hdl.handle.net/10468/17043
dc.language.isoenen
dc.publisherTaylor & Francisen
dc.relation.ispartofNew Political Economyen
dc.rights© 2025, the Authors. Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.en
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subjectPlatform economyen
dc.subjectGig worken
dc.subjectResistanceen
dc.subjectAlgorithmic controlen
dc.subjectTrade unionsen
dc.titleSocial relations and worker resistance in the platform economy: towards a future research agendaen
dc.typeArticle (peer-reviewed)en
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