Gig work and the platform economy

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dc.check.date2025-06-11en
dc.check.infoAccess to this article is restricted until 12 months after publication by request of the publisheren
dc.contributor.authorDuggan, Jamesen
dc.date.accessioned2024-11-20T12:49:00Z
dc.date.available2024-11-20T12:49:00Z
dc.date.issued2024-06-11en
dc.description.abstractThe emergence of the gig economy and its associated labour forms represents a significant disruptor in the world of work. Structured around platform organisations that digitally connect freelance workers with customers to perform short, once-off tasks or ‘gigs’ (Adams-Prassl, 2022; Cennamo, 2019), work in the gig economy typically centres on the provision of on-demand services for customers, such as transportation, food or grocery delivery, and cleaning or DIY services (Duggan et al., 2022). This chapter reviews key trends in the gig economy and its implications for work and employment. The chapter begins by tracing the emergence and growth of gig work, highlighting noteworthy developments and controversies that have contributed to current understandings. Next, several employment-based issues in gig work will be explored, specifically considering the unique roles of platform organisations and workers in this novel context. From the platform organisation perspective, the chapter examines the prevalence and strategic use of algorithms to manage and coordinate gig workforces. From the worker perspective, the focus is on understanding the lived experiences of those who partake in gig work, particularly in seeking to recognise the positives, negatives, and uncertainties of this unique working arrangement. Finally, the chapter concludes by considering potential future directions in this new economy, with a focus on combining research and policy-based approaches to address some of the notable tensions that dominate current discourse.en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationDuggan, J. (2024) 'Gig work and the platform economy', in Procter, S. (ed.) A Research Agenda for Work and Employment. Cheltenham, United Kingdom: Edward Elgar Publishing, pp. 155-171. https://doi.org/10.4337/9781803929972.00016en
dc.identifier.doihttps://doi.org/10.4337/9781803929972.00016en
dc.identifier.endpage171en
dc.identifier.isbn9781803929972en
dc.identifier.isbn9781803929965en
dc.identifier.isbn9781803929972en
dc.identifier.startpage155en
dc.identifier.urihttps://hdl.handle.net/10468/16661
dc.language.isoenen
dc.publisherEdward Elgar Publishingen
dc.relation.ispartofA Research Agenda for Work and Employmenten
dc.rights© 2024, the Editor and Author.en
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subjectGig worken
dc.subjectGig economyen
dc.subjectDigital platformsen
dc.subjectAlgorithmic managementen
dc.subjectFuture of worken
dc.subjectPrecarious worken
dc.titleGig work and the platform economyen
dc.typeBook chapteren
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