Cash or non-cash: that is the question - the story of e-payment for social welfare in Ireland part 2

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dc.contributor.authorCsáki, Csaba
dc.contributor.authorO'Brien, Leona
dc.contributor.authorGiller, Kieran
dc.contributor.authorTan, Kay-Ti
dc.contributor.authorMcCarthy, James B.
dc.contributor.authorAdam, Frédéric
dc.contributor.editorWeerakkody, Vishanth
dc.contributor.editorGhoneim, Ahmad
dc.contributor.editorKamal, Muhammad
dc.date.accessioned2016-07-21T10:45:31Z
dc.date.available2016-07-21T10:45:31Z
dc.date.issued2012-05
dc.date.updated2014-10-09T12:18:33Z
dc.description.abstractE-Government in its various forms and extensions, notably T-Government, is often presented as the panacea for resolving such complex social problems as social exclusion, lack of governance transparency, poor value for money and other ailments of modern societies. Yet, E-Government has not been adopted up to predicted levels. Many case studies investigating success factors, maturity models, and the application of acceptance models have been presented over the last 15 years, but a deep understanding of the potential impact and consequences of E-Government is still lacking. This is especially true for those initiatives that involve socio-economic and cultural contexts, which makes their evaluation and the prediction of their impact difficult. This paper reports on an on-going E-Government initiative in Ireland aimed at implementing E-payments for G2C, notably in the social welfare area. Three sets of personal surveys have been carried out to understand the perceived impact of governmental plans of moving from an almost fully cash-based payment system to a fully electronic based solution. Early results indicate that perceived pre-requisites for the planned change may be misleading. The impact on recipients’ lives cannot solely be measured in terms of economic gains: the consequences of such implementation may well reach further than expected.en
dc.description.statusNot peer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationCsáki, C., O'Brien, L., Giller, K., Tan, K.-T., McCarthy, J.B., and Adam , F. (2012) ‘Cash or non-cash: that is the question - the story of e-payment for social welfare in Ireland part 2’, in Weerakkody, V., Ghoneim, A. and Kamal, M. (eds.) Proceedings of the Transforming Government Workshop (tGov2012), Brunel University, London, 8-9 May [CD-ROM].en
dc.identifier.isbn1908549017
dc.identifier.urihttps://hdl.handle.net/10468/2912
dc.language.isoenen
dc.relation.ispartofTransforming Government Workshop tGov2012
dc.rights© 2012, the Authors.en
dc.subjectE-Governmenten
dc.subjectTransformational governmenten
dc.subjectPayment instrumentsen
dc.subjectSocial welfareen
dc.subjectE-Paymentsen
dc.titleCash or non-cash: that is the question - the story of e-payment for social welfare in Ireland part 2en
dc.typeConference itemen
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