The ISD process as a 'live routine'

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dc.contributor.authorSammon, David
dc.contributor.authorNagle, Tadhg
dc.contributor.authorMcAvoy, John
dc.contributor.editorCastelnovo, Walter
dc.contributor.editorFerrar, Elena
dc.date.accessioned2017-12-15T16:12:36Z
dc.date.available2017-12-15T16:12:36Z
dc.date.issued2011-09
dc.date.updated2017-12-15T16:00:09Z
dc.description.abstractThe objective of this exploratory study is to view an ISD process as an organisational routine in an effort to identify the inefficiencies in the process. To meet this objective we present the findings from a sixteen month case study of an ISD organisation, examining the ISD process the starting point of which is the requirements elicitation (RE) phase. A variety of data gathering techniques are used across two phases of data collection. The case data is organised as a narrative network (NN) of the organisational routine (ISD process) allowing us to understand the ISD process as a collection of functional events/narrative fragments, generated by the enactment of the organisational routine. The NN is showing itself to be a very powerful device to appreciate the knock-on impacts of vague and incomplete requirements (poor requirements elicitation) on downstream ISD process ’patterns of action’. In the findings of this research we generate an ‘ostensive’ rule that defines a valid sequence of action in the ISD process. As a case study, the methods and results provide a means of comparison to additional cases of ISD organisations.en
dc.description.statusPeer revieweden
dc.description.versionPublished Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationSammon, D., Nagle, T., and McAvoy, J. (2011) 'The ISD Process as a 'Live Routine'' in Castelnovo, W. and Ferrar, E. (eds.) ECIME 2011: 5th European Conference on Information Management and Evaluation, Como, Italy, 8-9 September, ACPIL proceedings, Reading: Academic Conferences International Limited, pp. 428-435. isbn: 978-1-908272-12-6en
dc.identifier.endpage435en
dc.identifier.isbn978-1-908272-12-6
dc.identifier.journaltitleECIME 2011: 5th European Conference on Information Management and Evaluation, Como, Italy.en
dc.identifier.startpage428en
dc.identifier.urihttps://hdl.handle.net/10468/5182
dc.language.isoenen
dc.publisherAcademic Conferences and Publishing International Limiteden
dc.relation.ispartofECIME 2011: 5th European Conference on Information Management and Evaluation - Como, Italy.
dc.relation.urihttp://www.academic-bookshop.com/ourshop/prod_1578724-ECIME-2011-5th-European-Conference-on-Information-Management-and-Evaluation-Como-Italy-PRINT-version.html
dc.rights© 2011 the authors; Academic Conferences and Publishing International Limited, ACPIL proceedingsen
dc.subjectRoutinesen
dc.subjectInformation Systems Development (ISD)en
dc.subjectNarrative networken
dc.subjectCase studyen
dc.subjectInformation systemsen
dc.titleThe ISD process as a 'live routine'en
dc.typeBook chapteren
dc.typeConference itemen
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