Open e-learning platforms and the design-reality gap: exploring the impact of user-perceived functional affordances

Simple item page
dc.contributor.authorMcCarthy, Stephen
dc.contributor.authorRowan, Wendy
dc.contributor.authorErtiö, Titiana
dc.contributor.authorLynch, Laura
dc.contributor.authorKahma, Nina
dc.contributor.funderHorizon 2020en
dc.date.accessioned2021-08-30T12:11:25Z
dc.date.available2021-08-30T12:11:25Z
dc.date.issued2021-06-14
dc.date.updated2021-08-30T11:56:39Z
dc.description.abstractRecorded usage rates of open e-learning platforms are often low, with many users discontinuing their use after initial acceptance. One often cited reason for this acceptance-discontinuance anomaly is the design-reality gap between users’ diverse needs and the designed features of an open e-learning platform. To explore the challenges of user continuance behaviour we adopt the lens of ‘functional affordances’, the possibilities for action that an open IT artefact provides users for achieving individual and collective goals. We investigate the design implications of user-perceived affordances based on findings from an EU sustainability project which developed an open e-learning platform for citizens to improve household energy efficiency. Findings showcase how open e-learning users and designers perceive seven interrelated affordances differently: Informing, Assessment, Synthesis, Emphasis, Accessibility, Navigation, and Goal-planning. We put forward recommendations on how designers of open IT artefacts can bridge design-reality gaps by exploring affordance personalisation for diverse user groups.en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.articleid105en
dc.identifier.citationMcCarthy, S., Rowan, W., Ertiö, T., Lynch, L. and Kahma, N. (2021) 'Open E-Learning Platforms and the Design-Reality Gap: Exploring the Impact of User-Perceived Functional Affordances', Proceedings of the 29th European Conference on Information System, Marrakech, Morocco: Virtual, 14-16 June, ECIS 2021 Research Papers. 105. https://aisel.aisnet.org/ecis2021_rp/105/en
dc.identifier.endpage17en
dc.identifier.startpage1en
dc.identifier.urihttps://hdl.handle.net/10468/11808
dc.language.isoenen
dc.publisherECIS; AIS eLibraryen
dc.relation.projectinfo:eu-repo/grantAgreement/EC/H2020::CSA/784988/EU/Energy Conscious Consumers/ECO2en
dc.relation.urihttps://aisel.aisnet.org/ecis2021_rp/105/
dc.subjectOpen eLearningen
dc.subjectFunctional affordancesen
dc.subjectSustainable energy useen
dc.subjectUser perceptionen
dc.titleOpen e-learning platforms and the design-reality gap: exploring the impact of user-perceived functional affordancesen
dc.typeConference itemen
Files
Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
ECIS2021_Open_eLearning_Affordances_(fv).pdf
Size:
472.23 KB
Format:
Adobe Portable Document Format
Description:
Accepted version
Download
License bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
license.txt
Size:
2.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download
Collections
Business Information Systems - Conference Items
Cork University Business School - Conference Items