Evaluating a mobile crisis response system for the management of disaster volunteers

Thumbnail Image
3497.pdf(394.91 KB)
Published Version
Sobiegalla, Florian
Posegga, Olivier
Fischbach, Kai
Journal Title
Journal ISSN
Volume Title
Karlsruher Institut für Technologie (KIT)
Published Version
Research Projects
Organizational Units
Journal Issue
As part of an ongoing research project, we have designed and implemented a mobile crisis response system (MCRS), which creates a nexus between relief organizations and unaffiliated disaster volunteers. We developed the MCRS using a design science approach and address information management, coordination, and motivation challenges in the context of managing unaffiliated disaster volunteers in crisis response and disaster relief activities. In this researchin- progress paper, we propose a design for the evaluation of the MCRS prototype based on a field experiment, which will be conducted during a joint mission exercise performed by three major German relief organizations. We adapt the enterprise systems success model and suggest evaluating the system quality, information quality, individual impact, and organizational impact of the prototype.
Design science , Design research , Evaluation , Unaffiliated disaster volunteers , Relief organizations , Field experiment , Crisis response , Mobile crisis response systems
Sobiegalla, F., Posegga, O. and Fischbach, K. 2017. 'Evaluating a Mobile Crisis Response System for the Management of Disaster Volunteers'. In: Maedche, A., vom Brocke, J., Hevner, A. (eds.) Designing the Digital Transformation: DESRIST 2017 Research in Progress Proceedings of the 12th International Conference on Design Science Research in Information Systems and Technology. Karlsruhe, Germany. 30 May - 1 Jun. Karslruhe: Karlsruher Institut für Technologie (KIT), pp. 128-136