The unrealized value of global workers: The need for global talent management

McDonnell, Anthony; Jooss, Stefan; Conroy, Kieran M.

The unrealized value of global workers: The need for global talent management

Files

Chapter McDonnell et al._R1_6.8.22.pdf(268.83 KB)

Accepted Version

Date

2023-05-16

Authors

McDonnell, Anthony

Jooss, Stefan

Conroy, Kieran M.

Publisher

Edward Elgar Publishing

Published Version

10.4337/9781802202717.00016

Abstract

Global workers play a critical role in multinational organisations which transcend national boundaries as part of their business routines. In this chapter, we highlight the pivotal positions that many global workers play. Specifically, we unpack the role of global workers as key boundary spanners, navigating relational, knowledge, and cultural boundaries across the organisation. The chapter also argues that the full value of global workers remains unrealised given the lack of planning and integration of these workers in terms of knowledge management processes, talent management strategies, and global mobility functions. Specifically, we point to the lack of strategic and practical oversights from corporate HR functions and how this may be impacting upon both global workers’ experiences and organisational efforts to maximise value.

Keywords

Global Workers , Knowledge , Talent , Value , Expatriation

Citation

McDonnell, A., Jooss, S. and Conroy, K. M. (2023) 'The unrealized value of global workers: the need for global talent management', in Vaiman, V., Vance, C. and Ju, L. (eds.) Smart Talent Management. Cheltenham, UK: Edward Elgar Publishing, pp. 165-180. doi: 10.4337/9781802202717.00016