Conceptual framework of contact-less consumer products industry during and post-pandemic era

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dc.contributor.authorSahal, Radhya
dc.contributor.authorAlsamhi, Saeed H.
dc.contributor.authorBrown, Kenneth N.
dc.contributor.funderScience Foundation Irelanden
dc.contributor.funderEuropean Regional Development Funden
dc.date.accessioned2023-01-12T16:07:24Z
dc.date.available2023-01-12T16:07:24Z
dc.date.issued2022-06-20
dc.date.updated2023-01-12T15:40:43Z
dc.description.abstractThe COVID-19 era has reshaped the world regarding the contact-less economy, healthcare systems, remote work environment, people’s lifestyle and their daily routines, etc. The consumer products (CP) industry is being impacted due to the behaviours of consumers during self-quarantine. This accelerates adopting digital transformation and upgrading the business models for the contact-less CP industry. Accordingly, this study provides a step toward the contact-less CP industry during and post-pandemic. First, we have proposed a conceptual framework for the contact-less CP industry that aims to bring together the key advanced technologies (e.g., Digital Twin (DT), blockchain, AI, cloud computing, 5G, and robots). The combination of the advanced technologies provides data monitoring, transparency, traceability, automation, and data sharing among consumers and CP partners. The proposed framework will enable a more contact-less personalized interaction that will work towards higher levels of consumer satisfaction while maintaining contact-less economy growth. Then, we have described how the proposed framework can be applied for contact-less delivery services for the CP industry during and post-pandemic.en
dc.description.sponsorshipScience Foundation Ireland (SFI) under Grant Number SFI/16/RC/3918 (CONFIRM), and Marie Skłodowska-Curie grant agreement No. 847577 co-funded by the European Regional Development Funden
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationSahal, R., Alsamhi, Saeed.H. and Brown, K.N. (2022) ‘Conceptual framework of contact-less consumer products industry during and post-pandemic era’, 5th The Global IoT Summit, GIoTS 2022, Dublin, Ireland, 20-23 June, in A. González-Vidal, A. Mohamed Abdelgawad, E. Sabir, S. Ziegler, and L. Ladid (eds) Internet of Things, Lecture Notes in Computer Science, vol 13533 Cham: Springer International Publishing, pp. 161–174. doi: 10.1007/978-3-031-20936-9_13en
dc.identifier.doi10.1007/978-3-031-20936-9_13en
dc.identifier.endpage174en
dc.identifier.isbn978-3-031-20936-9
dc.identifier.isbn978-3-031-20935-2
dc.identifier.journaltitleInternet of Things. GIoTS 2022. Lecture Notes in Computer Science, vol 13533.en
dc.identifier.startpage161en
dc.identifier.urihttps://hdl.handle.net/10468/14047
dc.language.isoenen
dc.publisherSpringeren
dc.relation.ispartofInternet of Things. GIoTS 2022. Lecture Notes in Computer Science, vol 13533
dc.relation.projectinfo:eu-repo/grantAgreement/EC/H2020::MSCA-COFUND-FP/847577/EU/Smart Manufacturing Advanced Research Training for Industry 4.0/SMART 4.0en
dc.relation.projectinfo:eu-repo/grantAgreement/SFI/SFI Research Centres/12/RC/2289/IE/INSIGHT - Irelands Big Data and Analytics Research Centre/en
dc.relation.urihttps://doi.org/10.1007/978-3-031-20936-9_13
dc.rights© 2022 The Author(s). This is a post-peer-review, pre-copyedit version of an article published in Lecture Notes in Computer Science. The final authenticated version is available online at: https://doi.org/10.1007/978-3-031-20936-9_13en
dc.subjectContact-lessen
dc.subjectBlockchainen
dc.subjectDigital twinen
dc.subjectConsumer products industryen
dc.subjectCOVID-19en
dc.subjectPost pandemicen
dc.titleConceptual framework of contact-less consumer products industry during and post-pandemic eraen
dc.typeConference itemen
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