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Discretion as a double-edged sword in global work: The perils of international business travel
Conroy, Kieran M.
John Wiley & Sons, Inc.
International business travellers (IBTs) have become omnipresent in multinational enterprises, and yet we know little on how they manage the inherent complexities of their global work. Through a qualitative research design, our study reveals a perturbing job demands-resources mismatch faced by these individuals. IBTs are afforded substantial discretion with respect to how they carry out their global work and this discretion enables engagement in a series of job crafting actions. The job crafting actions we identify in this study inadvertently intensified rather than eased the demands-resources mismatch that IBTs confronted. Our study advances job crafting theory through unpacking the potentially dysfunctional nature of job crafting in a global work context. In doing so, we challenge much of the extant literature which tends to overwhelmingly focus on the positive impact of job crafting actions. Our findings lead us to call for greater organisational oversight and configuration of support structures for IBTs.
Global mobility , Global work , International business travel , Job crafting , Multinational enterprise
Jooss, S., Conroy, K. M. and McDonnell, A. (2021) 'Discretion as a double-edged sword in global work: The perils of international business travel', Human Resource Management Journal. doi: 10.1111/1748-8583.12420
© 2021, John Wiley & Sons Ltd. This is the peer reviewed version of the following item: Jooss, S., Conroy, K. M. and McDonnell, A. (2021) 'Discretion as a double-edged sword in global work: The perils of international business travel', Human Resource Management Journal, doi: 10.1111/1748-8583.12420, which has been published in final form at: https://doi.org/10.1111/1748-8583.12420 This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.