Exploring the organisational performance impact of private cloud infrastructure-as-a-service (PCIaaS) using resource-based view (RBV) theory: a study of tertiary institutions in the UK and Ireland

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dc.availability.bitstreamopenaccess
dc.check.chapterOfThesisAcknowledgementsen
dc.contributor.advisorNagle, Tadhgen
dc.contributor.advisorCarton, Fergalen
dc.contributor.authorAmayo, Charles Osemwingie
dc.date.accessioned2022-01-20T15:07:39Z
dc.date.available2022-01-20T15:07:39Z
dc.date.issued2021-09-01
dc.date.submitted2021-09-01
dc.description.abstractAs a new paradigm in IT infrastructure, there is a paucity of research on the organisational performance impact of PCIaaS and the resources and capabilities involved. One of the top challenges faced by organisations is the lack of resources and expertise in exploiting the potential of PCIaaS. From the perspective of RBV theory, PCIaaS IT personnel and organisational factors are the two organisational resources required to develop the capabilities for exploiting PCIaaS. This study addresses these gaps in knowledge through a qualitative, exploratory, multiple case study of three tertiary educational institutions in the UK and Ireland. Utilising the RBV to develop a conceptual research model as a theoretical lens, qualitative data were collected and analysed across the cases. This study identified the organisational performance impact of PCIaaS across three levels: 39 PCIaaS performance measures, nine PCIaaS business value dimensions, and two PCIaaS organisational performance categories. The study also identified the skills/knowledge and activities performed by PCIaaS IT personnel that contribute to PCIaaS performance impact and 13 organisational factors that impacted the organisational performance impact of PCIaaS. The study also highlighted three PCIaaS capabilities that emanated from the combination of PCIaaS IT personnel and organisational factors for exploiting PCIaaS to improve organisational performance. The study contributes to both theory and practice by investigating and providing empirical on how two organisational resources combine to create the three capabilities to exploit PCIaaS for organisational performance. Having detailed all the key inputs (resources) and resulting outputs (performance impacts) of PCIaaS, this study goes beyond the linear RBV models presented in the literature and uncovers the complexity of deriving value from PCIaaS through a network of resource combinations. Furthermore, the collection of performance measures, business value dimensions and organisational performance categories developed for PCIaaS form a detailed performance impact evaluation instrument that can be applied and or extended to many other technologies, supporting researchers and practitioners alike to tackle one of the most challenging problems in IS/IT, which is to detail the business value of technology implementations accurately. Finally, the study provides insight into the specific PCIaaS skills/knowledge and the activities performed by PCIaaS IT personnel and the organisational factors that support the exploitation of PCIaaS.en
dc.description.statusNot peer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationAmayo, C. O. 2021. Exploring the organisational performance impact of private cloud infrastructure-as-a-service (PCIaaS) using resource-based view (RBV) theory: a study of tertiary institutions in the UK and Ireland. PhD Thesis, University College Cork.en
dc.identifier.endpage325en
dc.identifier.urihttps://hdl.handle.net/10468/12432
dc.language.isoenen
dc.publisherUniversity College Corken
dc.rights© 2021, Charles Osemwingie Amayo.en
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subjectIT personnelen
dc.subjectIT business valueen
dc.subjectOrganisational performanceen
dc.subjectCloud computingen
dc.subjectBusiness valueen
dc.subjectPrivate clouden
dc.subjectInfrastructure as a serviceen
dc.subjectResource based viewen
dc.subjectOrganisational factorsen
dc.subjectOrganisational capabilitiesen
dc.titleExploring the organisational performance impact of private cloud infrastructure-as-a-service (PCIaaS) using resource-based view (RBV) theory: a study of tertiary institutions in the UK and Irelanden
dc.typeDoctoral thesisen
dc.type.qualificationlevelDoctoralen
dc.type.qualificationnamePhD - Doctor of Philosophyen
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