High workload and under-appreciation lead to burnout and low job satisfaction among radiographers

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dc.check.date2026-12-03en
dc.check.infoAccess to this article is restricted until 12 months after publication by request of the publisheren
dc.contributor.authorKennedy, E.en
dc.contributor.authorRyan, Marieen
dc.contributor.authorEngland, Andrewen
dc.contributor.authorSarkodie, B.en
dc.contributor.authorKhine, R.en
dc.contributor.authorMcEntee, Mark F.en
dc.date.accessioned2024-12-17T16:52:41Z
dc.date.available2024-12-17T16:52:41Z
dc.date.issued2024-12-03en
dc.description.abstractIntroduction: Burnout and low job satisfaction in healthcare can impact patient safety and staff retention. This study aims to gain information on the factors influencing burnout and job satisfaction among radiographers in the UK, Ireland and internationally. This can inform strategies for improving the workforce supply and demand imbalance. Methods: An online questionnaire was developed, which included demographic questions and two validated instruments, the Maslach Burnout Inventory (MBI) and the Job Satisfaction Survey (JSS). The questionnaire was distributed to diagnostic radiographers through the EFRS Research Hub at the European Congress of Radiology, Vienna, in early March 2023. It was disseminated online through Twitter, Facebook, and email over six weeks. Results: 245 radiographers completed the questionnaire, with the majority (n = 207, 84.5 %) female. Not all respondents responded to all questions. The numbers of respondents for each section were: Pay n = 205, Promotion = 206, supervision = 212, fringe benefits = 211, CR = 212, OC = 214, Co-workers = 213, NoW = 211, Communication = 213 and overall JS = 205. The questionnaire had participants from twenty-one countries, with 66.5 % from Ireland. The mean values for emotional exhaustion (EE), depersonalisation (DP) and personal accomplishment (PA) indicate moderate levels of burnout among responding radiographers. 44.2 % of radiographers were dissatisfied, 43.7 % were ambivalent, and 12.1 % were satisfied overall. Workload, under-appreciated work, and time pressures were ranked as the top three factors contributing to burnout. Staff numbers, workload and poor management were the top three factors reducing job satisfaction. Conclusion: Burnout levels were moderate, and overall job satisfaction was very low among radiographers. Workload and under-appreciation were key factors impacting low job satisfaction and high burnout. Implications for practice: Healthcare policies that address radiographer burnout through wage structure adjustments, targeted human capital investment, and management practices aligned with staff needs are needed. Implementing these strategies is essential for improving healthcare efficiency, staff wellbeing, and patient care outcomes.en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationKennedy, E., Ryan, M., England, A., Sarkodie, B., Khine, R. and McEntee, M. F. (2024) 'High workload and under-appreciation lead to burnout and low job satisfaction among radiographers', Radiography, 31(1), pp.231-240. https://doi.org/10.1016/j.radi.2024.11.019en
dc.identifier.doihttps://doi.org/10.1016/j.radi.2024.11.019en
dc.identifier.endpage240en
dc.identifier.issn1078-8174en
dc.identifier.issued1en
dc.identifier.journaltitleRadiographyen
dc.identifier.startpage231en
dc.identifier.urihttps://hdl.handle.net/10468/16730
dc.identifier.volume31en
dc.language.isoenen
dc.publisherElsevier Ltd.en
dc.relation.ispartofRadiographyen
dc.rights© 2024, The College of Radiographers. Published by Elsevier Ltd. All rights are reserved, including those for text and data mining, AI training, and similar technologies. This manuscript version is made available under the CC BY-NC-ND 4.0 licenseen
dc.rights.urihttps://creativecommons.org/licenses/by-nc-nd/4.0/en
dc.subjectRadiographyen
dc.subjectMaslach burnout inventoryen
dc.subjectJob satisfaction surveyen
dc.subjectStaff retentionen
dc.titleHigh workload and under-appreciation lead to burnout and low job satisfaction among radiographersen
dc.typeArticle (peer-reviewed)en
oaire.citation.issue1en
oaire.citation.volume31en
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