Evaluating an emergency management decision support system with practitioner-driven scenarios: action design research

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dc.contributor.author Neville, Karen
dc.contributor.author O'Riordan, Sheila
dc.contributor.author Pope, Andrew
dc.contributor.author Ó Lionáird, Mícheál
dc.date.accessioned 2019-08-20T14:17:25Z
dc.date.available 2019-08-20T14:17:25Z
dc.date.issued 2018-12
dc.identifier.citation Neville, K., Ó Riordan, S., Pope, A., Ó Lionáird, M. (2018) Evaluating an Emergency Management Decision Support System with Practitioner-Driven Scenarios: Action Design Research ICIS 2018 Proceedings: Thirty Ninth International Conference on Information Systems, San Francisco, USA, 13-16 December. en
dc.identifier.startpage 1 en
dc.identifier.endpage 17 en
dc.identifier.uri http://hdl.handle.net/10468/8358
dc.description.abstract Evaluating an IT artifact is essential in design science, as it serves to validate that a solution has achieved the purpose for which it was designed. This paper presents the evaluation of an emergency management (EM) decision support system (DSS). The DSS addresses the informational needs of strategic-level decision makers in the event of large-scale disasters. Disasters, by their very nature, are complex and unpredictable, require emergency responders to make rapid high risk decisions with the potential for life threatening and economically devastating results. This study details a phased evaluation using three scenarios: (1) Biological Hazard Response, (2) Cross-Border Chemical Explosion and Bio-Hazard, and (3) Regional and Interregional Mass Flooding. The mixed method evaluation elicited participant feedback to test usability and utility, guided by action design research. To ensure parity between scenarios, an existing EM framework informed scenario design with the unique addition of the DSS to support end-user processes. en
dc.format.mimetype application/pdf en
dc.language.iso en en
dc.publisher Association for Information Systems (AIS) en
dc.relation.uri https://aisel.aisnet.org/icis2018/practice/Presentations/7/
dc.rights © 2018 the authors. en
dc.subject Emergency management en
dc.subject Decision support system en
dc.subject System evaluation en
dc.subject Design science en
dc.subject Action research en
dc.subject Scenarios en
dc.title Evaluating an emergency management decision support system with practitioner-driven scenarios: action design research en
dc.type Article (peer-reviewed) en
dc.internal.authorcontactother Sheila O'Riordan, Business Information Systems, University College Cork, Cork, Ireland. +353-21-490-3000 Email: sheila.oriordan@ucc.ie en
dc.internal.availability Full text available en
dc.date.updated 2019-08-20T14:10:44Z
dc.description.version Published Version en
dc.internal.rssid 497325671
dc.contributor.funder Seventh Framework Programme en
dc.description.status Peer reviewed en
dc.internal.copyrightchecked No
dc.internal.licenseacceptance Yes en
dc.internal.conferencelocation San Francisco, USA en
dc.internal.IRISemailaddress sheila.oriordan@ucc.ie en
dc.relation.project info:eu-repo/grantAgreement/EC/FP7::SP1::SEC/607685/EU/Protection Measures for Merchant Ships/PROMERC en

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