Online-based participatory design: A case study of developing international standards during a pandemic

dc.contributor.authorZallio, Matteoen
dc.contributor.authorGrey, Thomasen
dc.contributor.authorBoland, Paulineen
dc.contributor.authorKelly, Helenen
dc.contributor.authorWhite, P. J.en
dc.contributor.authorO’Ferrall, Elizabethen
dc.contributor.funderHorizon 2020en
dc.contributor.funderH2020 Marie Skłodowska-Curie Actionsen
dc.date.accessioned2023-04-04T11:03:03Z
dc.date.available2023-04-04T11:03:03Z
dc.date.issued2022-09-05en
dc.description.abstractStandards are essential instruments to ensure the safety, efficiency and quality of products, services, systems, processes, and environments. In pre-pandemic times, standard development process used to happen through in-person consultation and meetings, however, the COVID-19 pandemic disrupted the whole routine. A team of technical experts from the National Standards Authority of Ireland trialled an online-based participatory design process to support the review and development of a standard through stakeholder engagement. This article introduces the experience of developing a new standard by leveraging on emerging digital technologies, through stakeholder participation. This research offers a framework, outlining the steps undertaken during the process, to support future online-based standard development processes in co-operation with stakeholders, by respecting cultures, backgrounds, skills, and experiences.en
dc.description.statusPeer revieweden
dc.description.versionPublished Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationZallio, M., Grey, T., Boland, P., Kelly, H., White, P. and O’Ferrall, E. (2022) ‘Online-based participatory design: a case study of developing international standards during a pandemic’, Strategic Design Research Journal, 15(1), pp. 39–51. https://doi.org/10.4013/sdrj.2021.151.05.en
dc.identifier.doi10.4013/sdrj.2021.151.05en
dc.identifier.endpage51en
dc.identifier.issn1984-2988en
dc.identifier.issued1en
dc.identifier.journaltitleStrategic Design Research Journalen
dc.identifier.startpage39en
dc.identifier.urihttps://hdl.handle.net/10468/14355
dc.identifier.volume15en
dc.language.isoenen
dc.publisherUniversidad do Vale de Rio dos Sinos (UNISINOS)en
dc.relation.ispartofStrategic Design Research Journalen
dc.relation.projectinfo:eu-repo/grantAgreement/EC/H2020::MSCA-IF-EF-ST/846284/EU/Inclusive Design Rating (IDR) Toolkit. The design and assessment tool for tailoring environments for everyone./IDR TOOLKITen
dc.rights© 2022 Strategic Design Research Journal. This work is licensed under a Creative Commons Attribution 4.0 International License.en
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/en
dc.subjectParticipatory designen
dc.subjectDesign method(s)en
dc.subjectStandardsen
dc.subjectQualitative researchen
dc.subjectOnline workshopsen
dc.subjectCo-creationen
dc.titleOnline-based participatory design: A case study of developing international standards during a pandemicen
dc.typeArticle (peer-reviewed)en
dc.typejournal-articleen
oaire.citation.issue1en
oaire.citation.volume15en
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