Investigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospital

dc.contributor.authorAlohali, Mansor
dc.contributor.authorCarton, Fergal
dc.contributor.authorO'Connor, Yvonne
dc.date.accessioned2020-07-01T09:31:13Z
dc.date.available2020-07-01T09:31:13Z
dc.date.issued2020-02-24
dc.description.abstractHealth information technology (HIT) can improve the quality of healthcare, but improvements are likely to be hindered if physicians and nurses resist HIT. In response, this study investigates the antecedents of the perceived threats to HIT and user resistance by examining the organisational factors, the personal traits of users, HIT-related factors, and the factors related to the interaction between physicians, nurses, and the organisation. By building on an in-depth case study of a public hospital, the study develops a conceptual model. The main findings of the study suggest that perceived dissatisfaction and loss of professional autonomy are the main perceived threats of HIT for physicians and nurses. Furthermore, five factors that influence these perceptions are identified, and they include related knowledge, management support, user involvement, system performance, and social influences. The study will ensure a better understanding of the phenomenon, as it will contribute to identifying the core reasons for resistance.en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationAlohali, M., Carton, F. and O’Connor, Y. (2020) 'Investigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospital', Journal of Decision Systems, 29(1), pp. 27-52. doi: 10.1080/12460125.2020.1728988en
dc.identifier.doi10.1080/12460125.2020.1728988en
dc.identifier.eissn2116-7052
dc.identifier.endpage52en
dc.identifier.issn1246-0125
dc.identifier.issued1en
dc.identifier.journaltitleJournal of Decision Systemsen
dc.identifier.startpage27en
dc.identifier.urihttps://hdl.handle.net/10468/10186
dc.identifier.volume29en
dc.language.isoenen
dc.publisherTaylor & Francis Groupen
dc.rights© 2020, Informa UK Limited, trading as Taylor & Francis Group. All rights reserved. This is an Accepted Manuscript of an item published by Taylor & Francis in Journal of Decision Systems on 24 February 2020, available online: https://doi.org/10.1080/12460125.2020.1728988en
dc.subjectUser resistanceen
dc.subjectHealth information technologyen
dc.subjectPerceived threatsen
dc.titleInvestigating the antecedents of perceived threats and user resistance to health information technology: a case study of a public hospitalen
dc.typeArticle (peer-reviewed)en
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