The role of digital leaders’ emotional intelligence in mitigating employee technostress

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dc.contributor.authorErtiö, Titianaen
dc.contributor.authorEriksson, Tainaen
dc.contributor.authorRowan, Wendyen
dc.contributor.authorMcCarthy, Stephenen
dc.contributor.funderTyösuojelurahastoen
dc.date.accessioned2024-04-03T11:40:27Z
dc.date.available2024-04-03T11:40:27Z
dc.date.issued2024-03-29en
dc.description.abstractDigital leadership involves dealing with complex challenges and anticipating trends that arise from emerging technologies. Amid the accelerated pace of digital transformation, consequences such as technostress have become apparent to organizations and their leaders. Emotional intelligence (EI) is an essential characteristic for enabling digital leaders to hone the necessary skills to lessen employees’ technostress by developing higher levels of consciousness of emotions—both one’s own and those of others. By synthesizing research-based knowledge of EI and leadership, we contribute to a broader understanding of competency requirements for digital transformation by bringing employees and the role of digital leadership through EI into the picture. This article also presents new EI strategies for digital leaders to mitigate employee technostress in digital transformation via communication, transparency, and trust.en
dc.description.sponsorshipTyösuojelurahasto, Finnish Work Environment Fund (Grant No. 200451)en
dc.description.statusPeer revieweden
dc.description.versionAccepted Versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationErtiö, T., Eriksson, T., Rowan, W. and McCarthy, S. (2024) ‘The role of digital leaders’ emotional intelligence in mitigating employee technostress’, Business Horizons, 67(4), pp. 399–409. Available at: https://doi.org/10.1016/j.bushor.2024.03.004en
dc.identifier.doihttps://doi.org/10.1016/j.bushor.2024.03.004en
dc.identifier.endpage409en
dc.identifier.issn0007-6813en
dc.identifier.journaltitleBusiness Horizonsen
dc.identifier.startpage399en
dc.identifier.urihttps://hdl.handle.net/10468/15744
dc.identifier.volume67
dc.language.isoenen
dc.publisherElsevieren
dc.relation.ispartofBusiness Horizonsen
dc.rights© 2024 Kelley School of Business, Indiana University. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).en
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en
dc.subjectEmotional intelligenceen
dc.subjectDigital leadershipen
dc.subjectDigital transformationen
dc.subjectTechnostressen
dc.titleThe role of digital leaders’ emotional intelligence in mitigating employee technostressen
dc.typeArticle (peer-reviewed)en
dc.typejournal-articleen
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